Support Projectors Cinema Series Epson Home Cinema 2350

The product's light(s) indicate an error. What should I do?

  • The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.


    1 Status light
    2 Lamp light
    3 Temp (temperature) light
    Status light Lamp light Temp light Status and solution
    Blue Off Off Normal operation
    Flashing blue Off Off Warming up or cooling down
    Off Off Off Standby or sleep mode
    Varies Off Flashing orange Projector is too hot
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
    • Clean or replace the air filter
    • Make sure the environmental temperature is not too hot
    Off Off Orange Projector has overheated and turned off; leave it turned off to cool down for about five minutes, then do the following:
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
    • Clean or replace the air filter
    • Make sure the environmental temperature is not too hot
    • If operating the projector at high altitude, turn on High Altitude Mode
    • If the problem persists, unplug the projector and contact Epson for help
    Off Orange Off Lamp or lamp cover has a problem
    • Check to see if the lamp is burned out, broken, or installed incorrectly; reseat or replace the lamp as necessary
    • Clean the air filter
    • If operating the projector at high altitude, turn on High Altitude Mode
    • Check that the lamp cover is installed correctly
    • If the problem persists, unplug the projector and contact Epson for help
    Varies Flashing orange Off Replace the lamp soon to avoid damage; do not continue using the projector
    Off Orange Orange Internal projector error; turn the projector off, unplug it, and contact Epson for help

    Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

    Related tasks
    Cleaning the Air Filter and Vents
    Replacing the Air Filter
    Replacing the Lamp
Published:  Nov 17, 2022 Was this helpful?​ Thank you for the feedback!
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