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Downloads not available on mobile devices.
Drivers and Utilities Combo Package Installer
- 04/28/21
- 25.3 MB
- WFM20590F_Lite_NA.exe
Description :
This file contains the installer to obtain everything you need to use your Epson WorkForce Enterprise WF-M20590F wirelessly or with a wired connection.
This combo package installer obtains the following items:
- Printer Driver v3.04.02
- Scanner Driver and Epson Scan 2 Utility v6.4.9.0
- Document Capture Pro
- Epson Event Manager
- Epson FAX Utility
- Epson Scan 2 OCR Component
- Epson Software Updater
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
EPSON Universal Print Driver x32 (Core Files) v2.72.05
- 02/27/24
- 25.9 MB
- EUPD_Core_x86_27205.zip
Description :
This file contains only the core EPSON Universal Print Driver v2.72.05. It does not launch an installer.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 10 32-bit, Windows 8.1 32-bit, Windows 8 32-bit, Windows 7 32-bit, Windows XP 32-bit, Windows Vista 32-bit
EPSON Universal Print Driver v2.72.05
- 02/27/24
- 54.3 MB
- EUPD_x86_27205.exe
Description :
This file contains the EPSON Universal Print Driver v2.72.05.
Please view the Setup and Use instructions, also included with this file. This file extracts to the C:\epson\EUPD_x86_27004 folder.
This printer driver supports multiple printer languages (PCL and ESC/P-R) and is compatible with a wide range of Epson printers.
Note: This file is typically used by Network Administrators in a business network environment.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 10 32-bit, Windows 8.1 32-bit, Windows 8 32-bit, Windows 7 32-bit, Windows XP 32-bit, Windows Vista 32-bit, Windows Server 2008 32-bit, Windows Server 2003 32-bit
Remote Print Driver v1.68
- 11/18/22
- 8.98 MB
- RPD_x86_168.exe
Description :
This file contains the Epson Remote Print Driver v1.68.
This remote print driver allows you to print to an Epson email-enabled printer anywhere in the world right from your computer.
Note: Your printer must be connected to the Internet via a wireless (Wi-Fi) or wired (Ethernet) network and be registered to the Epson Connect service. For setup information, please see our Epson Connect Printer Setup for Windows page.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 10 32-bit, Windows 8.1 32-bit, Windows 8 32-bit, Windows 7 32-bit, Windows XP 32-bit, Windows Vista 32-bit, Windows Server 2008 32-bit, Windows Server 2003 32-bit
Standard Printer Driver v3.04.01
- 11/09/21
- 36.2 MB
- WFM20590_STD_X86_30401_AM.exe
Description :
This file contains the Epson WorkForce Enterprise WF-M20590 and WF-M20590F Standard Printer Driver v3.04.01.
Compatible systems :
Windows 10 32-bit, Windows 8.1 32-bit, Windows 8 32-bit, Windows 7 32-bit, Windows XP 32-bit, Windows Vista 32-bit, Windows Server 2008 32-bit, Windows Server 2003 32-bit
Standard Printer Driver (Core files) v3.04.01
- 11/09/21
- 36.0 MB
- WFM20590_STD_Core_X86_30401_AM.zip
Description :
This file contains the Epson WorkForce Enterprise WF-M20590 and WF-M20590F Standard Printer Driver core files v3.04.01.
Compatible systems :
Windows 10 32-bit, Windows 8.1 32-bit, Windows 8 32-bit, Windows 7 32-bit, Windows XP 32-bit, Windows Vista 32-bit, Windows Server 2008 32-bit, Windows Server 2003 32-bit
Drivers and Utilities Combo Package Installer
- 04/28/21
- 25.3 MB
- WFM20590F_Lite_NA.exe
Description :
This file contains the installer to obtain everything you need to use your Epson WorkForce Enterprise WF-M20590F wirelessly or with a wired connection.
This combo package installer obtains the following items:
- Printer Driver v3.04.02
- Scanner Driver and Epson Scan 2 Utility v6.4.9.0
- Document Capture Pro
- Epson Event Manager
- Epson FAX Utility
- Epson Scan 2 OCR Component
- Epson Software Updater
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Scanner Driver and Epson Scan 2 Utility v6.5.23.0
- 08/17/20
- 38.2 MB
- WFM20590_EScan2_65230_AM.exe
Description :
This file contains the Epson WorkForce Enterprise WF-M20590/WF-M20590F Scanner Driver and Epson Scan 2 Utility v6.5.23.0. This driver is TWAIN compliant.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit, Windows Server 2003 32-bit, Windows Server 2003 64-bit
Status Monitor v10.02
- 03/27/20
- 15.7 MB
- WFM20590_STM_1002_AM.exe
Description :
This file contains the Status Monitor v10.02 for the Epson WorkForce Enterprise WF-M20590/WF-M20590F.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit, Windows Server 2003 32-bit, Windows Server 2003 64-bit
Printer Driver - Postscript 3 v1.16
- 04/02/19
- 7.29 MB
- WFM20590_PS3_X86_116_AM.exe
Description :
This file contains the Epson WorkForce Pro WF-M20590 and WF-M20590F PostScript 3 Printer Driver v1.16.
This file requires optional PostScript Module to be installed in the printer.
Compatible systems :
Windows 10 32-bit, Windows 8.1 32-bit, Windows 8 32-bit, Windows 7 32-bit, Windows XP 32-bit, Windows Vista 32-bit, Windows Server 2008 32-bit, Windows Server 2003 32-bit
Printer Driver - Postscript 3 (Core Files) v1.16
- 04/02/19
- 7.15 MB
- WFM20590_PS3_Core_X86_116_AM.zip
Description :
This file contains only the core PostScript 3 Printer Driver files v1.16 for the Epson WorkForce Enterprise WF-M20590 and WF-M20590F. It does not launch an installer.
This file requires optional PostScript Module to be installed in the printer.
Compatible systems :
Windows 10 32-bit, Windows 8.1 32-bit, Windows 8 32-bit, Windows 7 32-bit, Windows XP 32-bit, Windows Vista 32-bit, Windows Server 2008 32-bit, Windows Server 2003 32-bit
EPSON Scan OCR Component v3.00.05
- 01/05/24
- 70.7 MB
- ESOCR_3.00.05.exe
Description :
This file contains the EPSON Scan OCR Component v3.00.05.
This component adds the following functionality:
- Create searchable PDFs with EPSON Scan, Epson Scan 2, ScanSmart and Document Capture Pro v1.02.00 or later.
- Convert scanned document to Microsoft Word (DOCX), Excel (XLSX) and PowerPoint (PPTX) documents with editable text using ScanSmart, Document Capture Pro v1.05.00, or later.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Dropbox Connector v2.00.00 for Epson Document Capture Pro v2.xx
- 12/01/23
- 2.42 MB
- DBConnector_2.00.00.exe
Description :
This file contains the DropBox Connector v2.00.00 for Document Capture Pro v2.00.00 or later.
Note: Microsoft .NET Framework 4.5 is required to install the package.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit
OneNote Connector v2.00.00 for Epson Document Capture Pro v1.00
- 12/01/23
- 1.47 MB
- ONConnector_2.00.00.exe
Description :
This file contains the OneNote Connector v2.00.00 for Document Capture Pro.
This software allows you to connect to your Microsoft OneNote and adds OneNote as a save destination in Document Capture Pro v1.05.00 or later.
Note: Microsoft .NET Framework 4.5 is required to install the package.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit
SharePoint Connector v2.00.00 for Document Capture Pro
- 12/01/23
- 2.90 MB
- SP_Online_Connector_2.00.00.exe
Description :
This file contains the SharePoint Connector v2.00.00 for Document Capture Pro v1.05.00 or later.
Note: Microsoft .NET Framework 4.5 is required to install the package.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit
EpsonNet Config Utility v4.9.11
- 12/01/23
- 18.9 MB
- ENCU_4.9.11.exe
Description :
This file contains the EpsonNet Config Utility v4.9.11.
EpsonNet Config is a configuration utility for administrators to configure the network interface. For a portable version of this file, please download ENCUPortable_4.9.11.exe.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Epson Software Updater v4.6.7
- 11/28/23
- 6.19 MB
- ESU_4.6.7.exe
Description :
This file contains Epson Software Updater v4.6.7.
Epson Software Updater, formerly named Download Navigator, allows you to update Epson software as well as download 3rd party applications.
Note: To use this updater, your Epson product must be turned on and connected to a computer with Internet access.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Epson Event Manager v3.11.77
- 11/21/23
- 20.2 MB
- EEM_3.11.77.exe
Description :
This file contains the Epson Event Manager Utility v3.11.77.
This utility allows you to activate the EPSON Scan Utility from the control panel of your Epson model.
Note: The EPSON Scan or Epson Scan 2 Utility must be installed prior to using this utility.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit
Epson Document Capture Pro v3.3.5
- 10/04/23
- 295 MB
- DCP_3.3.5.exe
Description :
This file contains Epson Document Capture Pro v3.3.5.
Document Capture Pro allows you to perform various tasks with a scanned image, such as sending it by e-mail, printing it, or uploading it to a server.
Important: The Epson Scan OCR Component, also downloadable from this page, is required for this version of Document Capture Pro.
Installation requires .Net Framework 4.5 or later.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit
Epson Fax Utility v4.02.01.01
- 08/07/23
- 38.5 MB
- EPFaxUtil_4020101.exe
Description :
This file contains the Epson Fax Utility v4.02.01.01.
This utility allows the transmitting data such as documents, drawings, and tables created using a word processing or spreadsheet application directly by fax, without printing.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Epson Connect Printer Setup Utility v1.4.3
- 07/27/20
- 3.74 MB
- ECPSU_143.exe
Description :
This file contains the Epson Connect Printer Setup Utility v1.4.3.
This utility is used to enable Epson Connect so you can print emails, documents, or photos from any device that can send an email. Epson Connect consists of Epson Email Print, Remote Print and Scan To Cloud. For setup instructions, please see our Epson Connect Printer Setup for Windows page.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Firmware Update - for service and support technicians only version GD18M2
- 03/23/22
- 128 MB
- FW_GD18M2.zip
Description :
This file contains the Epson WorkForce Enterprise WF-M20590 and WF-M20590F firmware enhancement version GD18M2 for service and support technicians ONLY!
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, macOS 14.x, macOS 13.x, macOS 12.x, macOS 11.x, macOS 10.15.x, macOS 10.14.x, macOS 10.13.x, macOS 10.12.x, Mac OS X 10.11.x, Mac OS X 10.10.x, Mac OS X 10.9.x, Mac OS X 10.8.x, Mac OS X 10.7.x, Mac OS X 10.6.x, Mac OS X 10.5.x
Firmware Update version GD18M2
- 03/23/22
- 132 MB
- FW_GD18M2.exe
Description :
This file contains the Epson WorkForce Enterprise WF-M20590 and WF-M20590F firmware enhancement version GD18M2.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Description :
Epson Device Admin Utility allows you to monitor and manage select network-supported Epson products. For more information on using the application, click the Help (?) icon in the program. CLICK HERE to complete a short questionnaire and download the software.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012
EpsonNet SetupManager v2.2.17
- 03/22/24
- 37.7 MB
- ENSM_2.2.17.exe
Description :
This file contains the EpsonNet SetupManager Utility v2.2.17. This file extracts to your hard drive and is placed in a folder beginning with C:\epson\ENSM_2.2.17...
EpsonNet SetupManager is a package creation utility for network administrators to efficiently configure, deploy and automatically install network printers on Windows operating systems running TCP/IP.
Please view the included ENSM Instructions.pdf document for additional information.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit, Windows Server 2003 32-bit, Windows Server 2003 64-bit
EPSON Universal Print Driver x32 (Core Files) v2.72.05
- 02/27/24
- 25.9 MB
- EUPD_Core_x86_27205.zip
Description :
This file contains only the core EPSON Universal Print Driver v2.72.05. It does not launch an installer.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 10 32-bit, Windows 8.1 32-bit, Windows 8 32-bit, Windows 7 32-bit, Windows XP 32-bit, Windows Vista 32-bit
EPSON Universal Print Driver v2.72.05
- 02/27/24
- 54.3 MB
- EUPD_x86_27205.exe
Description :
This file contains the EPSON Universal Print Driver v2.72.05.
Please view the Setup and Use instructions, also included with this file. This file extracts to the C:\epson\EUPD_x86_27004 folder.
This printer driver supports multiple printer languages (PCL and ESC/P-R) and is compatible with a wide range of Epson printers.
Note: This file is typically used by Network Administrators in a business network environment.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 10 32-bit, Windows 8.1 32-bit, Windows 8 32-bit, Windows 7 32-bit, Windows XP 32-bit, Windows Vista 32-bit, Windows Server 2008 32-bit, Windows Server 2003 32-bit
EpsonNet Config Utility v4.9.11
- 12/01/23
- 18.9 MB
- ENCU_4.9.11.exe
Description :
This file contains the EpsonNet Config Utility v4.9.11.
EpsonNet Config is a configuration utility for administrators to configure the network interface. For a portable version of this file, please download ENCUPortable_4.9.11.exe.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
USB Agent v4.8.0
- 11/09/23
- 36.8 MB
- USB_Agent_4.8.0.exe
Description :
This file contains the Epson USB Agent v4.8.0.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit
Standard Printer Driver (Core files) v3.04.01
- 11/09/21
- 36.0 MB
- WFM20590_STD_Core_X86_30401_AM.zip
Description :
This file contains the Epson WorkForce Enterprise WF-M20590 and WF-M20590F Standard Printer Driver core files v3.04.01.
Compatible systems :
Windows 10 32-bit, Windows 8.1 32-bit, Windows 8 32-bit, Windows 7 32-bit, Windows XP 32-bit, Windows Vista 32-bit, Windows Server 2008 32-bit, Windows Server 2003 32-bit
Printer Driver - Postscript 3 (Core Files) v1.16
- 04/02/19
- 7.15 MB
- WFM20590_PS3_Core_X86_116_AM.zip
Description :
This file contains only the core PostScript 3 Printer Driver files v1.16 for the Epson WorkForce Enterprise WF-M20590 and WF-M20590F. It does not launch an installer.
This file requires optional PostScript Module to be installed in the printer.
Compatible systems :
Windows 10 32-bit, Windows 8.1 32-bit, Windows 8 32-bit, Windows 7 32-bit, Windows XP 32-bit, Windows Vista 32-bit, Windows Server 2008 32-bit, Windows Server 2003 32-bit
** By downloading from this website, you are agreeing to abide by the terms and conditions of Epson's Software License Agreement.
- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Ink
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- I see a Job Status error code on my product. What does it indicate?
- What are the port numbers for Epson network printers (wired and wireless)?
- How do I add my product as an IP printer on my Mac?
- How do I connect my WPS-enabled wireless router to my product?
- Where can I find information on using my Epson product with Google Cloud Print?
- I'm not able to print at 100 PPM print speed. What should I do?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- Which functions are available on my product when an ink cartridge is expended or not installed?
- How do I connect my product to my wireless network using the product's control panel?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- I'm not able to print at 100 PPM print speed. What should I do?
- My copies have incorrect or faint colors. What should I do?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- I was able to print from Windows before with a USB connection, but now I can't. What should I do?
- How do I copy a document or photo using my product's control panel?
- Printing or scanning is slow over my wireless connection. What should I do?
- Printing is slow or the printer stops printing when I try to print from Windows or my Mac. What should I do?
- How do I set up my product for the fastest printing?
- How do I print labels in Microsoft Office?
Select the questions to view the answers
- I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
- I see a Job Status error code on my product. What does it indicate?
- I see the message Printer is Offline when I try to print with an Ethernet connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection on my Mac. What should I do?
- I see the message Could not find computer(s) with Document Capture Pro installed when I try to scan. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
Select the questions to view the answers
- How do I create a header for my faxes?
- When I send a handwritten fax, the recipient can't read the fax. What should I do?
- How can I know if there is a fax stored in the product?
- How do I save faxes to my Windows computer instead of printing them?
- I'm having trouble sending or receiving faxes. What should I do?
- The quality of my fax is poor. What should I do?
- How do I forward a fax I received to another fax machine?
- Will I lose faxes if the product is turned off?
- How do I send a fax from my product control panel?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- How do I send a fax using the Fax Utility in Windows?
- How do I send a fax using the Fax Utility on my Mac?
- How do I use an answering machine with my fax?
- How do I set up a Speed/Group Dial list with the Fax Utility on my Mac?
- How many pages can I store in the fax memory?
- How do I add a pause when I enter a fax number on the product's control panel?
- How do I restore my original fax settings?
- How do I confirm my fax was sent?
- How do I print faxes stored in the fax memory when the product has an expended ink cartridge?
- How do I change the baud rate or fax speed on my product?
- Can I use digital voicemail with my fax?
- The fax header gets cut off when I send a fax. What should I do?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need a filter if I'm faxing over a DSL?
Select the questions to view the answers
- Which functions are available on my product when an ink cartridge is expended or not installed?
- Which ink cartridge should I use with this product?
- How do I replace the ink cartridges?
- How do I know when an ink cartridge needs to be replaced?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I create a custom paper size for my product in Windows?
- My original does not feed from the ADF (Automatic Document Feeder). What should I do?
- Does the type of paper I use make a difference?
- How do I know which paper or media type to select in my product's driver?
- I'm having paper feed problems. What should I do?
- Some pages do not exit the finisher unit. They are folded in the unit. What should I do?
- How do I select the paper source in Windows?
Select the questions to view the answers
- My printout has a slight slant. What should I do?
- My printout has lines running through it. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout is grainy when I print from any application. What should I do?
- The position, size, or margins of my copy are incorrect. What should I do?
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- My product is printing blank pages. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect margins. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
Select the questions to view the answers
- I see a blank Scanner Settings window when I start Epson Scan 2. What should I do?
- How do I scan using my product's control panel?
- I can't start Epson Scan 2. What should I do?
- How do I scan with Document Capture Pro or Document Capture?
- The quality of an image I scanned with Epson Scan 2 is poor. What should I do?
- How do I scan from a smart device?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- I cannot scan over a network. What should I do?
- How do I scan to a SharePoint server or cloud service?
- How do I decide which resolution to select when I scan from Epson Scan 2?
- How do I enlarge an image I scanned with Epson Scan 2?
- Scanning is slow to start when I select the Scan to Network Folder/FTP option on my product's control panel. What should I do?
Select the questions to view the answers
- How do I install the Epson Universal Print Driver (PCL) or PostScript printer software?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How do I add and assign scan jobs with Document Capture Pro or Document Capture?
- How do I change the Power Off and Sleep Timer settings?
- How do I install the Epson Universal Print Driver (PCL) with a network connection in Windows?
- Nothing prints when I use the PostScript printer software. What should I do?
- How do I restore my product's default settings?
- How do I set the Epson Universal Print Driver to the PCL printer language?
- Can I select a print resolution by selecting a specific DPI (dots per inch) setting?
- How do I add a network product if the Epson Universal Print Driver is already installed in Windows?
- What is a job in Document Capture Pro or Document Capture?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- The option for 2-Sided Printing (Windows) or Two-sided Printing Settings (Mac) is gray or not available. What should I do?
- How do I manually assign a static IP address to my product?
- How do I add my product as an IP printer on my Mac?
- How do I obtain the latest product software for Windows or my Mac?
- How do I change the font size of text when I print from software in Windows?
- What are the port numbers for Epson network printers (wired and wireless)?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Does Epson make drivers for Linux?
- Who do I contact for software support?
Select the questions to view the answers
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I was able to print from my Mac before with an Ethernet connection, but now I can't. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I tried to install the product's software for an Ethernet connection but cannot complete the installation in Windows or on my Mac. What should I do?
- How do I change from a Wi-Fi connection to a wired network connection?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I tried to install the product in Windows with a wireless connection, but the installation failed. What should I do?
- How do I check my product’s network status?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- How do I connect my WPS-enabled wireless router to my product?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I connect my product with a Wi-Fi Direct connection?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- How do I connect my product to my wireless network using the product's control panel?
- I tried to install the product on my Mac with a wireless connection, but the installation failed. What should I do?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- Can I set up my product for both a USB and network connection?
- Where can I get my wireless password for Apple AirPort Extreme or Express?
Select the questions to view the answers
- How do I determine the number of pages the product has printed?
- How should I transport my product?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Administrator's Guide
HTML
PDF
This document contains information about using and configuring your products network settings.
Quick Reference - Document Capture Pro 2.0 for Windows
PDF
This document provides quick reference for using Document Capture Pro 2.0.
Quick Reference - Document Capture Pro 3.0 for Windows
PDF
This document provides quick reference for using Document Capture Pro 3.0.
Warranty Statement
PDF
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(866) 212-8743
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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