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- How do I replace the ink cartridges?
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- The message Open the output tray manually appears on my product. What should I do?
- How should I transport or store my product?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- Which ink cartridges should I use with my product?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- How do I set up my product for wireless printing in Windows or on my Mac?
- I'm having paper feed problems. What should I do?
- How do I install the software for my product if I don't have the CD?
Select the questions to view the answers
Select the questions to view the answers
- Can I print on CDs and DVDs?
- How do I print with Windows RT?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
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It takes a long time to cancel a print job when I use my product's
cancel button. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- How do I print a borderless photo from Windows or my Mac?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- Printing is slow over my wireless connection. What should I do?
- It takes a long time to copy a document. What should I do?
- How do I copy a document or photo using my product's control panel?
- How do I restore the colors in faded photos?
- I can print with a wireless connection on my home network but not on a VPN (virtual private network). What should I do?
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Select the questions to view the answers
- Why is Epson shipping initial ink cartridges with my product?
- How long should an ink cartridge remain in my product if it's not used often?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- What is my product doing after I install a new ink cartridge?
- What functions are available on my product when an ink cartridge is expended or not installed?
- I replaced an ink cartridge, but my product shows that the same ink is expended. What should I do?
- Can my product still print if an ink cartridge is expended or not installed?
- How do I replace the ink cartridges?
- Which ink cartridges should I use with my product?
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- I replaced an ink cartridge, but my product shows that the ink is not recognized. What should I do?
- I updated my printer's firmware, and now my product shows that the ink is not recognized. What should I do?
- I brought my product with me to a different country and can't find ink for it. What should I do?
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Select the questions to view the answers
Select the questions to view the answers
- What kind of paper gives the best results for high-quality printing?
- How should I preserve my pictures?
- Which type of paper can I print on?
- How do I create a custom paper size for my product in Windows?
- I'm having paper feed problems. What should I do?
- How should I load envelopes?
- Does the type of paper I use really make a difference?
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- How do I reduce the appearance of red eyes in my photos?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- Web pages don't print the way they are displayed on my monitor. What should I do?
- My printout has lines running through it. What should I do?
- My printout has a slight slant. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has incorrect colors. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect margins. What should I do?
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- I am unable to scan multiple images at one time. What should I do?
- Can I use Epson Scan with my Mac?
- How do I scan using Windows RT?
- How do I decide which resolution to select when scanning from Epson Scan?
- My product doesn't detect my photos placed on the scanner glass when I use the Copy/Restore Photos option on the control panel. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- I cannot scan from OS X with the Image Capture application. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How do I scan using my product's control panel?
- The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. What should I do?
- How do I scan a document so I can edit the text in a word processing program?
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Select the questions to view the answers
- How do I set default print settings when I print from Windows or my Mac?
- How do I turn off Epson Status Monitor in Windows?
- Who do I contact for support on the software that came with my product?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- The selection for 2-Sided Printing (Windows) or Two-Sided Printing Settings (OS X) is gray or not available. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How can I obtain the latest product software for Windows or my Mac?
- Can I set up my product for both a USB and network connection?
- How do I install the software for my product if I don't have the CD?
- How can I get a replacement CD for my product?
- How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
- I tried installing my product's software using a USB connection but cannot complete the installation in Windows or on my Mac. What should I do?
- How do I set up my product with a WPS-enabled router or access point?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I connect my product to my wireless network using my product's control panel?
- How do I set up my product for the fastest printing?
- How do I restore my product's default settings?
- How do I know which paper or media type to select in my product's driver?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I change the Power Off and Sleep Timer setting?
- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I install the latest scanner driver on my Mac?
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I see the message Unable to connect to the server. Please try again later. when I try to install the Drivers and Utilities Combo Package Installer. What should I do?
- Does Epson make drivers for the Unix or Linux platforms?
Select the questions to view the answers
Select the questions to view the answers
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- My wireless printer will not wake up when I try to print. I have to turn it off and on again to get it to print. What should I do?
- How should I transport or store my product?
- Does Epson have a program where I can donate my working electronic equipment?
