text.skipToContent text.skipToNavigation

An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?

    This is a limitation of Epson products that use a contact image sensor (CIS) in their scanning system. These products cannot detect or scan fluorescent highlights or marks accurately, especially yellow ones. Try using a non-florescent, non-neon marker instead.

    If you must scan documents that are highlighted with fluorescent or neon markers, Epson recommends using products with a charge-coupled device (CCD) in their scanning system. CCD-based scanners can scan fluorescent or neon marks. The following document scanners are CCD-based:

    • WorkForce GT-1500
    • WorkForce DS-6500/7500/50000/60000/70000

Published:  Sep 1, 2016 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address