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Home Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WF-C869R

How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?

    Open a document and follow the steps below for your operating system to select Black/Grayscale or Grayscale in the printer driver.

    Note: The information below applies only to the Standard Epson printer software.

    Note: To keep the print head clear and ready to print, the printer uses a small amount of ink from all the ink packs whenever it prints. Even if you select Black/Grayscale or Grayscale, some color ink is still being used. Black/Grayscale or Grayscale is not recommended for printing black-and-white photos.

    Note: If your product displays a message instructing you to replace an expended ink pack, you will need to replace the ink pack before you can print.


    1. Select the print command in your application.
    2. Make sure the product is selected.
    3. Click Printer Properties, Properties, or Preferences.

      Note: If you don't see these buttons, click Setup, Printer, or Options, and click Printer Properties, Properties, or Preferences on the next screen.

    4. Click the Main tab.
    5. Select Black/Grayscale as the Color setting.
    6. Click OK.


    1. Select the print command in your application.
    2. Make sure the product is selected.

      Note: Click the arrow next to the Printer setting or the Show Details button to expand the print window, if necessary.

    3. Select Print Settings from the printer options pop-up menu.
    4. Select the Grayscale checkbox.
    5. Click Print.
Published:  Mar 16, 2017 Was this helpful​? Thank you for the feedback!
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