text.skipToContent text.skipToNavigation

I see the message Forbidden Media From Paper Tray. What should I do?

    The paper path requirements depend on the media you use. This error occurs when paper is loaded using the wrong paper path. Choose the correct paper path for the media you are using:

    Paper Tray

    • Epson Premium Photo Paper Semi-gloss
    • Epson Premium Semigloss Photo Paper
    • Epson Ultra Premium Photo Paper Luster
    • Epson Premium Luster Photo Paper
    • Epson Singleweight Matte Paper
    • Epson Presentation Paper Matte
    • Epson Photo Quality Ink Jet Paper
    • Epson Proofing Paper White Semimatte
    • Epson Ultra Premium Presentation Paper Matte
    • Epson Enhanced (Archival) Matte Paper
    • Epson Watercolor Paper - Radiant White
    • Plain paper
    • Epson Proofing Paper Commercial Semimatte
    • Non-Epson media with paper thicknesses from 0.08 to 0.79 mm
    Front Manual Feed Slot
    (Use for large heavy media)

    • Non-Epson media with paper thicknesses from 0.8 to 1.5 mm
    Rear Manual Feed Slot

    • Epson Premium Photo Paper Glossy
    • Epson Premium Glossy Photo Paper
    • Epson Premium Luster Photo Paper
    • Epson Premium Photo Paper Semi-gloss
    • Epson Premium Semigloss Photo Paper
    • Epson Ultra Premium Photo Paper Luster
    • Epson Premium Luster Photo Paper
    • Epson Singleweight Matte Paper
    • Epson Presentation Paper Matte
    • Epson Photo Quality Ink Jet Paper
    • Epson Proofing Paper White Semimatte
    • Epson Ultra Premium Presentation Paper Matte
    • Epson Enhanced (Archival) Matte Paper
    • Epson Watercolor Paper - Radiant White
    • Epson Velvet Fine Art Paper
    • Plain paper
    • Epson Proofing Paper Commercial Semimatte
    • Non-Epson media with paper thicknesses from 0.08 to 0.79 mm
Published:  Dec 12, 2007 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address