I see the message Communication Error. What should I do?
- Do the following:
- Delete all print jobs in the print queue.
- Turn the printer off.
Note: If you're using an interface cable, make sure it is connected correctly.
- Restart your computer. When the desktop appears, turn your printer on, then follow the on-screen instructions.
Note: If the problem continues, turn the printer off again and delete the printer in the list of printers.
Published: Aug 23, 2016 Was this helpful? Thank you for the feedback!