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I see the message Communication Error. What should I do?

    Do the following:
    1. Delete all print jobs in the print queue.
    2. Turn the printer off.

      Note: If you're using an interface cable, make sure it is connected correctly.

    3. Restart your computer. When the desktop appears, turn your printer on, then follow the on-screen instructions.

    Note: If the problem continues, turn the printer off again and delete the printer in the list of printers.

Published:  Aug 23, 2016 Was this helpful​? Thank you for the feedback!
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