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Home Support Projectors BrightLink Series Epson BrightLink 475Wi

All computer programs display correctly through my product except for video player software. A black box appears where the video should appear. What should I do?

    Most Windows applications and video cards do not support the playing of video files on two displays at the same time. If you're using a laptop, you can try turning off the video signal going to the built-in LCD screen and display only through the projector. Please consult your laptop's documentation for instructions on how to disable the internal LCD display.
Published:  Apr 30, 2012 Was this helpful​? Thank you for the feedback!
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