All computer programs display correctly through my product except for video player software. A black box appears where the video should appear. What should I do?
- Most Windows applications and video cards do not support video output on two displays at the same time. Please consult your laptop's documentation for instructions on how to disable the internal LCD display.
If you're using a laptop, try turning off the video signal to the monitor and display the video only through the projector. See your laptop manual for instructions on how to disable the laptop's internal LCD screen.
Published: Jul 14, 2014 Was this helpful? Thank you for the feedback!