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Point of Sale Solutions

30 years of ensuring our partners’ success

Already at work in millions of point of sale (POS) systems worldwide, Epson advanced technology solutions deliver innovative, cost-effective solutions to allow your business to run more efficiently.

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Advanced Systems for a More Efficient Business

Explore the industry-leading Epson POS technologies that are helping businesses succeed while driving better customer experiences.

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OmniLink solutions

Smart and compact mobile POS

Innovative, cost-effective POS solutions for your business.

Mobile printers 

Handheld POS printers for mobile OS

Wireless receipt, label and barcode printers.

Receipt printers

Best-selling POS printers

Industry-leading, fast receipt printers with easy-to-use features.

Multifunction printers

Receipt printing, check processing and more

Advanced solutions that reduce operating costs and increase productivity.

Special function printers

Financial services and retail industries

Solutions for kitchen orders, slip printing, validation and passbooks.

Check scanners 

Financial services and small businesses

BOC, RDC and lockbox applications.

Thermal label printers

Label and receipt printing

Cost-effective, high-performance printing for food-service and retail applications.

Mechanisms

Fast printing and complete drop-in solutions

Mechanisms, ticket printers and terminals for kiosks.

Featured Case Studies

Desert Schools Federal Credit Union

See how Desert Schools Federal Credit Union used Epson technology to prevent fraudulent transactions and improve member service while conserving valuable space at the teller window.

Cirra Systems

Epson technology dramatically expedited the ordering process and allowed students at the University of Utah cafeteria to place a high volume of orders in record time.

Bully’s East

Discover why Bully’s East chose Epson to help them move to a modern, mobile POS system for fast and accurate tableside ordering with fewer servers.

Jeng Chi Restaurant

When moving to a modern POS solution to expedite and digitally deliver orders, Jeng Chi enlisted Epson to provide the technology needed to advance their restaurant operations.

Partners

Epson partners gain significant advantages that help grow their business and profits including:

  • Significant revenue opportunities
  • Comprehensive marketing support
  • Pre-and post-sales support
  • Industry-leading technical support
  • Special incentive programs
  • Advanced sales and technical training
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Tested media

Using only Epson-tested media is critical to prolonging the life of the print head in your Epson thermal printer. Other media has been known to damage the print head over time and damage from use of untested media is not covered under warranty.

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Product warranties

All Epson system device products are covered by warranty, including power supplies and pole displays.Terms and length of warranty varies per product, please visit the product detail page for official terms.

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In-warranty repair

An Epson Authorized Servicer is available to assist you with repairs. Simply bring your Epson product, along with proof of the date of original purchase, to the nearest Authorized Servicer in your area. Epson's nationwide network of Authorized Servicers are conveniently located to assist you with your repair needs. Your system device product is covered against defects in materials and workmanship during the warranty period and, while under warranty, all replacement parts and labor are provided without charge.

Out-of-warranty repair

An Epson Authorized Servicer can provide you with diagnostic service, assistance and options to minimize expenses while delivering the high quality service you've come to expect from Epson.

Service Programs

Epson ExpressCareSM Service Program

Epson's comprehensive ExpressCare program gives you the widest selection of service options, so you can pick the most cost-effective way to keep your equipment up and running. No matter what options you select, you'll get fast service and quick resolution from highly-skilled technicians.

Fast Turn Depot®

Epson's industry-leading, whole-unit repair and return process is designed for both in-warranty and out-of-warranty Epson POS products. All components are tested upon receipt and necessary service and repairs are performed by Epson's depot repair group. To ensure the shortest disruption of service, products are typically returned in just 2-3 days.

Extended CareSM

This program offers economically-priced extended warranties with multi-year limited warranty coverage. Covered repairs are performed free of charge, including parts and labor. Coverage is available for all current Epson POS products.

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Spare-in-the-Air®

An extremely cost-effective alternative to expensive on-site repair service, this program express-ships a replacement unit to you overnight. Shipping both ways is always on us, with pre-paid shipping label and instructions included with the replacement unit.

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Authorized Service Provider Program

Epson Customer Care Centers (ECCCs), our nationwide network of Authorized Service Providers, are available to offer timely and cost-effective support solutions for Epson POS products. This includes in-warranty and out-of-warranty product support, as well as equipment diagnostics and spare parts. Simply contact the nearest ECCC in your area.

Strategic Developer Partners have the option to become ECCCs. The ECCC program offers two advantages: maximizing the profit potential of your service department and building long-term relationships with your customers. If you're interested in becoming authorized as a service provider, you must meet certain Epson requirements.

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