{"@context":"https://schema.org","@type":"Product","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#Product","name":"WorkForce ES-400 Duplex Document Scanner","sku":"B11B226201","mpn":"B11B226201","brand":{"@type":"Brand","name":"Epson"},"url":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201","aggregateRating":{"@type":"AggregateRating","ratingValue":"4.0768","bestRating":"5","worstRating":"1","reviewCount":"482"},"review":[{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-240881529","datePublished":"2023-02-14","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"There are some really fancy scanners out there -- twice the cost.  This is the best value scanner -- so nice I've bought it twice. Notary Public/Signing Service -- mobile capable.","name":"Notary Public - Best Working Scanner for the Service & Price"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-239895852","datePublished":"2023-02-02","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5","worstRating":"1"},"reviewBody":"EVERY WEEK I HAVE TO INSTALL DRIVERS IT WONT SAVE.  ITS A GOO SCANNED BUT YOU NEED TO KEEP INSTALLING DRIVERS","name":"DRIVERS SETTING WONT SAVE"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-193447562","datePublished":"2021-12-22","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I've had this for about a year,  with intermittent use. I have had absolutely no problems. It is fast, compact and reliable.  The OCR works far better than expected. I originally got it for a project that fell through. I was thinking of returning it but it performed so well that I kept it for personal use.","name":"Over achiever"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-192384966","datePublished":"2021-12-14","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I have had this scanner for 3 years now and until today have never had an issue with it. It is much faster than ones I have used previously. I love that the duplex just as fast as single sided. I had to uninstall and reinstall today and the front feed button no longer works since doing that but still I have no complaints. I believe the problem is storm related.","name":"Fast and reliable"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-192042895","datePublished":"2021-12-09","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I've had this item over two years and about to buy the wireless. The speed of scanning my document has saved me time. This can scan cards, id's and pictures, which help tremendously.","name":"Saved Time"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-191791742","datePublished":"2021-12-05","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Had this scanner for over a year now, and have had no problems or issues with it at all.  The hardware design is great: when it's closed up it's protected from dust or foreign object from falling inside.\r\n\r\nThe software is.. ok.  It does the job, but would be nice if you could have a drop down history of 'save to' locations longer than 4 items.  We regularly save to 6 locations on the server and find it tedious to have to re-type or re-browse to each location.\r\n\r\nNo complaints per se, just a little friendly feedback.","name":"Excellent Scanner, Software could use a bit more flixibiliy"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-191273309","datePublished":"2021-11-25","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"As a mobile notary, I needed something that could scan quickly and this machine is excellent at scanning. I can scan 200 pages in around 6 minutes.","name":"Works Great"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-188515386","datePublished":"2021-10-08","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"I have owned for about 2 years.  It will NOT scan when I push\r\nthe scan button.  It just stopped working.  I had to delete and add the scanner back.  Still having problems with scanner.","name":"Doesn't work"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-187799298","datePublished":"2021-09-23","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"I have been using my Epson ES-400 scanner in my  home office for several years. I recently closed my home office and moved my scanner with me to my new job. It is the best piece of office equipment I have ever bought.","name":"Love It"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-178188537","datePublished":"2021-04-20","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I've had this little workhorse for at least a couple of years. Easy to set up, takes up very little desk space and it's worked flawlessly. I'd buy one again in a heartbeat.","name":"Great document scanner with a small footprint"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-178156642","datePublished":"2021-04-20","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"I have enjoyed a similar one at work of another brand, but was more expense. This is a third of the price and does the same exact thing and very compact! I love it! I use it to keep all my file remote instead of a file cabinet filled of papers. My only downside to these scanners, is when they think there is an error of a double scan. So if you want to tape two or more receipts to one paper, or carbon copy is scanned, it thinks there is an error of duplicated accidental scan. This is not the case, this also happened on the more expense brand at work. It is worth every penny. I have scanned over 500+ sheets and have had it for a year, going strong! My only suggestion is when scanning receipts, to make sure the sides align close the receipts, if not it will bunch of in the rollers. I expect this to last a long time. I have had an Epson printer that lasted forever, but upon being so out dated, I upgraded. Epson is a wonderful brand I have not had any issues with.","name":"Quick, Fast, Easy Editable Scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-176350856","datePublished":"2021-04-01","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"Easy to use and quick","name":"Epson-400"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-175075075","datePublished":"2021-03-10","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"A complete package for the right price. It is definitely worth the financial sacrifice. A keeper, a long term companion, worth utilizing and attention.","name":"One of the best products, accompanied by features and softwa"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-174989899","datePublished":"2021-03-09","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"This scanner is definitely a good one. It is high-quality and compact; it was also very easy to set up and use. It works very well for our small office!\r\n\r\nThere are only two things that I would change. First, I am not able to have anything taped to the back of a document: if something is, it will not go through because it detects a double-feed. (It is sometimes nice to retain original, handwritten notes.) Second, the scanning software had a small quirk. When deleting unnecessary pages, the program takes you back to the first scanned page after clicking the delete button, rather than keeping its place in the document and allowing you to make a new selection. This is just a bit frustrating when there are a few hundred pages.","name":"Good purchase"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-174793461","datePublished":"2021-03-06","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"I purchased my Workforce ES-400 over a year ago and i am generally pleased with it.\r\n\r\nIt is easy to operate once you get the hang of it.  The user manual leaves a lot to be desired and never quite answers my questions.  Support quickly responded to my questions and assisted in solving the few problems I have had.\r\n\r\nBiggest limitation is its capacity.  I do a lot of 150-175 page scans for uploading documents and have to divide them up into 50 page parts and upload each part.\r\n\r\nOccasionally the ES-400 just stops working.  So far following instructions from support and rebooting solved problem","name":"General Observations"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-174627415","datePublished":"2021-03-03","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"Bought two months ago, does exactly as advertised. Would have given five stars except it had stopped working, tried to download free updates but was convinced online to purchase new programming that we later discovered was the exact same that came with the machine. Epson refused to reimburse the purchase, so we're stuck with a duplicate program we don't need and out the cost as well.","name":"Great machine"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-174535926","datePublished":"2021-03-02","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I've had this scanner/product for months now and have put a lot of paper through it. However, from time to time, the wheels make a noticeable squealing noise that I have yet to determine how to solve. This issue pops up from time to time, and is not constant, though it is odd.\r\n\r\nMaybe it is the throughput? Or, well, maybe there is a better way to design the auto-feed mechanism. I don't know. Generally, though, I have been quite satisfied with it.\r\n\r\nI like this scanner and it fulfills the purpose I got it for. As such, I will not hold this against the rating. :-)","name":"Generally fine, sometimes squeals"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-174459263","datePublished":"2021-02-28","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5","worstRating":"1"},"reviewBody":"Very good scanner but they are advertising a scan to email feature that is non existent. I had to return it because scan to email was not there. They failed to mention that you can only scan to email if you have outlook express, Microsoft Live mail, and other mail systems that no longer exist.","name":"Too bad scan to email is not possible"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-174413590","datePublished":"2021-02-28","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this eight months ago. Worked good at first. Now has a line down the middle on scanning.","name":"Easy to use. Scans with a line down the middle."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-174096844","datePublished":"2021-02-22","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"name":"I bought mine 6 months ago and it does not work I hate it."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-173918816","datePublished":"2021-02-19","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I purchased a small hand held scanner last year and was so pleased with the quality and durability it was my go to when upgrading to a larger unit. I travel and my equipment covers a lot of miles and usage. Thank you for being so instrumental in the success of my business. I couldn't do it without your great products!","name":"Love my Epson products!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-173784875","datePublished":"2021-02-17","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"Double-sided scans continually have a line down the pages, even after continuously cleaning.","name":"Great features, simple to use, good scans."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-173781550","datePublished":"2021-02-17","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"Does not work with window update there is no support from window or Epson","name":"Does not work with window 10 new update"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-173278920","datePublished":"2021-02-09","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5","worstRating":"1"},"reviewBody":"When it works it works well. However, when it decides to stop working it is a pain to get it working again.","name":"Stops scanning"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-173230660","datePublished":"2021-02-08","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this a month or so ago and it does what I need and more.","name":"Does more than I anticipated"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-173210507","datePublished":"2021-02-08","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I purchased this scanner several months ago and it has saved me time and money.  I can make copies of receipts and many important documents and store them on a digital file.  I cleaned out my filing cabinet.  I am very happy with this scanner.","name":"Easy scanning and emailing"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-172799351","datePublished":"2021-02-02","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Love the product.  It is easy to use and scans to both sides automatically and you can turn pages or delete them. Easy easy easy!","name":"Epson ES 400 Sanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-172572110","datePublished":"2021-01-29","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I brought a scan separated from the 3 in 1 printers because when the ink in the printer is out the printer scanner stops working.  I own three other printers that are useless to me when it is on of ink.  So the scanner doesn't work.  This Epson solves all of that and allows me to continue working without missing a beat until I get ink for my printer.  Something 3 in 1 printers should adjust to allow scanner usage when the ink is out.  \r\nThanks Epson!","name":"Great Buy!!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-172241161","datePublished":"2021-01-23","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I purchased this compact scanner for my very small home office summer of 2020, I have never been so impressed with all the other scanner's I've had over the last 25 yrs... Epson has won me over..","name":"The BEST compact Scanner EVER"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-172081955","datePublished":"2021-01-20","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"We bought this for work and it has helped us tremendously to have a desktop scanner.  I have had to take it home during COVID19 to work at home.  I couldn't have done my job without it!  I love it!","name":"Great Scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-171705447","datePublished":"2021-01-15","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5","worstRating":"1"},"reviewBody":"don't like it, too many steps just to email, holds you hostage if you want to end or get out it says its going to erase your scan. what's up with that?? why cant I just scan and email in two clicks instead of jumping through all the hoops like a trained monkey","name":"doesn't go straight to email, you have about 4 or 5 steps"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-171574508","datePublished":"2021-01-13","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this scanner about a month ago and love it!  It has a very simple menu that makes it easy to scan one- or two-sided documents, cards, legal documents, letters, etc., and save and/or print those items.  VERY easy to use.","name":"love this scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-171551040","datePublished":"2021-01-13","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"I love this scanner. The only thing that has to be fixed is that it doesn’t scann envelopes or papers that has something stick on.","name":"Excellent"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-171537936","datePublished":"2021-01-13","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I got this scanner because VA, Drs., and various agencies are always demanding forms, records, etc.. This powerful scanner never lets me down. It scans all this into my laptop and has it ready for sending in a flash. Clear crisp images, no muss, no fuss.","name":"In a Flash"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-171531887","datePublished":"2021-01-12","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I struggled through last year with an old scanner system, stressing all the time I had to scan something since once it was scanned, I had to rename it and move it after the fact and all the pages were scanned separately.  This scanner does all the things my old one couldn't.  This scanner has made my worklife so much easier!","name":"Love it!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-171317874","datePublished":"2021-01-08","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"So happy with the scanner. Easy to install and works like a breeze. No complains. From a very satisfied customer.","name":"Wonderful scanner gets job done!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-171290866","datePublished":"2021-01-08","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5","worstRating":"1"},"reviewBody":"I researched scanner models before I bought this one. I also took other reviewers recommendation to also install Document Capture Pro. I have it connected via USB to my laptop, rather than Wi-Fi) And it works GREAT for months at a time, then suddenly I get an error message E581-B319 that the app cant connect/locate the scanner.  I'm pretty sure this happens after EPSON UPDATES (I also have an Epson WF 4750 AIO color printer/scanner that is connected via Wi-Fi.  I end up uninstalling it and re-installing it to get it back on-line. Haven't found any satisfactory explanations to this fixing this bug. If it wasn't so perfectly compact and wonderful when it does work, I'd throw it out.","name":"Love it when it works! But its buggy."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-171221493","datePublished":"2021-01-06","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"THIS SCANNER IS AMAZING! BEST PRODUCT FOR OFFICE USE.","name":"AMAZING SCANNER"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-167485814","datePublished":"2020-12-08","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"The top page feeder is very convenient and works well.   The very good features are copying both side automatically, adjustable pixel, and easily setting up.","name":"Excellent color scanner and powerful feature"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-166480941","datePublished":"2020-12-01","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this about 4 or 5 months ago when my Neat no longer work because the company stopped updates.  I'm sorry I both this.  At first I was happy with it because was fast and copied both sides seamlessly.  But then it just stopped.  I left it alone for a couple of weeks, and it started to work again, but only for a short time.  So now it no longer works.  I spent too much to have this just sit here and do nothing.","name":"cjpmk"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-166353590","datePublished":"2020-11-27","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5","worstRating":"1"},"reviewBody":"I love the feature when scanning photos, but I keep having to remove the program and re-install. Scanner keeps freezing.","name":"Quick and Versitile, software issues"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-166337922","datePublished":"2020-11-26","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Very easy to use, it has never failed me no matter how large a file I need to copy.","name":"Great Product"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-166132803","datePublished":"2020-11-23","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Fast, reliable conversion to Word, simplified file saving, and a workhorse.  I've been using the ES 400 for about a year and scanned and saved thousands of documents before setting up the software. \r\nCON.  Setting this up is a nightmare.  When I'm setting up ES 400, I don't need all the distraction and confusion about other products.  The symbols on the buttons are not helpful.  Buttons should say, \"On\" and \"Scan.\"  Don't know what the other buttons do.   Need a laminated card explaining the buttons.","name":"Great Features"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-166060892","datePublished":"2020-11-21","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"HAPPY","name":"X2H8223020"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-166059967","datePublished":"2020-11-21","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5","worstRating":"1"},"reviewBody":"1st time I hooked it up, the scanner button on the machine will not.","name":"Scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-165688752","datePublished":"2020-11-16","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this scanner a while back and it scans great.. but too often I have a hard time getting it to work and I end up having to uninstall my scanner and ScanSmart, then reinstall it for it to work again. Sometimes it still doesn't work even when I have reinstalled everything. This scanner is a big hassle.","name":"Difficulties"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-165684800","datePublished":"2020-11-16","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I recently took over the Office Manager position and decided to make the move to Digital Documentation. This is no small scale project as there are years and years of invoices that need to be filed digitally. I went from barely making process to completing over a quarter of the project in 2 weeks with this scanner. The reason why - I can directly input the Naming Rules and send it straight to the Drive! I rave about this thing!","name":"Honestly love this scanner! Game changer!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-165682031","datePublished":"2020-11-16","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"THS SCANNER JUST STOP WORKING AND IS UNFARE BY THE PRICE WE PAID.","name":"JUST STOP WORKING"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-165637702","datePublished":"2020-11-15","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Works better then my past more expensive Fujitsu.  Software is very easy to use.  Howeer Software update did not go as smoothly and Epson needs to fix that otherwise it is a great scanner.  Images are very clear and speed is very good.","name":"Great scanner for a great price"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-165564272","datePublished":"2020-11-13","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"I bought 1 year ago.","name":"great"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-165542445","datePublished":"2020-11-12","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Epson ES-400 was simple to install, easy to use and saved me tons of time.","name":"Easy of use."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-165504196","datePublished":"2020-11-11","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"Have to frequently uninstall and reinstall software when Windows updates.","name":"Frustrating glitches"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-165336531","datePublished":"2020-11-07","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I had some doubts, but it's been working great.\r\nThe only time paper got stuck was when staple was not removed.\r\nSo far so good. Speed definitely gets slower depending on dpi setting.","name":"Working great so far."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-165281818","datePublished":"2020-11-06","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"I just bought from Best Buy, install software, even I connected USB cable, it could not pair with my laptop. I clicked on skip, registered, then open the app, it still says that it cannot pair with my laptop! it's brand new, from the box, connected to my laptop the 1st time!!! I will try one more time, if it doesn't work, I have to return to Best Buy.","name":"cannot pair with my computer, even the 1st time!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-165164813","datePublished":"2020-11-03","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I am my second Epson scanner and with the succeding years, am impressed with the ease of use and the heavy duty workload the product is able to endure. Changing the roller asseblies is easy and their is not another one like it. Wish I could trade up for the ES 500W, but for now,I am doing okay. Thanks guys. Good work.","name":"So easy to use"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-165020486","datePublished":"2020-10-31","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"it will scan multiple pages ,both sides, run OCR, and auto name/save the files. The only thing I could improve upon is to have an option to automatically do this without clicking the okay button.great investment","name":"Scan both sides, OCR and auto naming!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-164498272","datePublished":"2020-10-25","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5","worstRating":"1"},"reviewBody":"Setting up the software is a nightmare!","name":"setting up software"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-164378707","datePublished":"2020-10-22","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"VERY easy to set up, intrstuctions made it extremely clear. It is better than scansnap scanner I have! Seems more up to date.","name":"Quick, Easy, Perfect!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-164347514","datePublished":"2020-10-21","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"ES-400 bought for combo document and photo scanning.  Personal and business.  Have used ES-400 and Epson Workforce scanners exclusively for 10+ years.  Never a problem, a return or a repair in that time of at least 15 units.","name":"EASY EPSON"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-164347104","datePublished":"2020-10-21","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I am a mobile notary loan signing agent and frequently have to scan large documents- 50-200 pages. This scanner does it super easy and super fast.  The software allows me to add or remove pages easily.  I've been using it for few weeks now and it's made my job so much easier.  I highly recommend this scanner.","name":"Great scanner for both small and large documents."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-164010779","datePublished":"2020-10-13","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"This has been the easiest to install and quickest scanner I have used.","name":"easy to install"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-163819024","datePublished":"2020-10-08","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I did research on printers, because the printer that I had \"stopped\" printing envelopes correctly after about two months. A \"trouble shooter\" in customer service for the manufacturer was unable to help me. The Epson web site only listed one chain of office supply stores in my area. Nobody in my area (with-in 50 miles) had any Epson printers. When I called a store close to me, I was told that Epson printers sold out within hours of delivery every time.  I went to a staples for other office supplies, and was surprised to see a Epson WF 4720 printer sitting on a shelf. I bought it fast!","name":"Nice \"All-in-one\" printer"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-163502612","datePublished":"2020-10-01","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"I purchased this product on referral from several loan signing agents.","name":"Very fast and runs trouble free."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-163368520","datePublished":"2020-09-29","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5","worstRating":"1"},"reviewBody":"I have used HP printers all my life and decided to try Epson only to find that the setup process was difficult at best.  The instructions manual did not go into enough detail for setup.  Setting up my Hp's was a breeze in comparison!!!","name":"Setup"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-163352476","datePublished":"2020-09-29","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Seamless integration on my Mac, totally manipulatable documents it's 40% the cost of the fujitsu model , Fujitsu ScanSnap iX1500 Color Duplex Document Scanner,it competes with, and it does everything I need. Product is at the beginning of its life cycle so I have 5 to 7 years of support I believe this is 2020 so this is definitely a good value product. ES 400 is a winner , Very hard to have a regret at this price range , it's very easy to install and has had no downtime at all since I put it on my computer. 180 days +","name":"Dollar for dollar great value versus anything including the"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-163234919","datePublished":"2020-09-25","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"First use was amazing.  t was a demo, so the ink may have hardened.  Sure enough, the black didn't print.  One pass with nozzle cleaning and the print was beautiful.  The speed is amazing, much faster than my WF-7720","name":"Great Printer from A Great Company"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-163010227","datePublished":"2020-09-20","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5","worstRating":"1"},"reviewBody":"Prints fast and clear & easy to set-up, But. . .\r\nThe power button and the touch screen do not react well and it grabs the last 5 or 10 sheets of paper when it is about to run out","name":"USH BUTTON DON'T REACT WELL and. . ."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-163005326","datePublished":"2020-09-20","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Set up the software and everything went smoothly in one go","name":"EAsy to use"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-162755017","datePublished":"2020-09-14","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"This Workforce Pro WF-4020 was a refurb meant to replace my Workforce Pro WF-4040 which suffers the exact same error.  I emailed Epson to no avail, they have instructed me to contact phone support and we all know how that goes...","name":"Scanner error 000044"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-162681665","datePublished":"2020-09-12","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Fantastic machine. However Fax is always set to DIRECT SEND OFF. I have to remember to turn on before every fax. Annoying/","name":"Great features!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-161982559","datePublished":"2020-08-28","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I love that it's all in one! I can print from anywhere in the house whether it's a document or a picture. I'm printing a bunch of pictures right now and I don't have to babysit it because it gets jammed up.","name":"Love the All In One Feature"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-161880444","datePublished":"2020-08-27","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"My wife and I have used this scanner for the last 8 months for mortgage loan signings and debt resolutions. We've been nothing but completely satisfied with our es 400. I can't recommend this product enough.","name":"Work Horse!!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-161854538","datePublished":"2020-08-26","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I just received my new printer and very happy to have it.","name":"Awesome styling and features"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-161769133","datePublished":"2020-08-24","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"We just bought this less than a week ago and love it. We went to all the local stores and they were all out of Epson printers. Guess because more people were working from home due to COVID.","name":"Great features!!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-161553948","datePublished":"2020-08-20","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I recently retired and decided to \"take on\" the mountain of paperwork that has been accumulating over the last 30 plus years in my home.  This product is easy to install, easy to use, quick, compact, and to my surprise almost never jams.  Easily handles 50 sheets of paper. I love that you can save the files as searchable. I am glad I chose this product!","name":"Overall Great Product"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-161542195","datePublished":"2020-08-20","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"At first the scanner worked as it was supposed to, then it decided that every document has many more pages that it keeps trying to feed but it's already done.  It ends up saying that there was a misfeed and I have to open/close the door to reset.  Very problematic.","name":"Won't stop trying to feed more pages"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-161140430","datePublished":"2020-08-11","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"The ES-400 Duplex Scanner has been excellent in digitizing genealogy documents and photos.  The system is fast, makes great dual sided copies and doesn't take up a lot of room on my desk.","name":"ES-400 Scanner - Excellent value for the Money"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-161051441","datePublished":"2020-08-10","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I only purchased this scanner about two weeks ago for my at home business but I've used it just about every day since.  Since the age of modern technology, I don't know that I've set up and used a more simpler piece of equipment.  From set up, installation, to operation....easy breezy!  As a \"baby boomer\" I approached the process with tons of anxiety but to my surprise, there wasn't any.  None at all.  Oh and one cool feature is the double-sided scanning.  You put the sheet of paper in once and it automatically scans both sides!  That made my day!  Ha!  I would absolutely recommend this scanner for a home office.  It's simply the best!  You might want to consider the wireless scanner as well but it's a couple of dollars more, obviously.","name":"Simply the Best!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-160792977","datePublished":"2020-08-05","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this machine about a month ago to scan in documents for work. Biggest drawback is I have to convert to adobe pdf after each scan. If there's an update to allow this from the beginning would be nice.","name":"Scans fairly quickly"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-160337462","datePublished":"2020-07-25","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"The ES-400 is compact and fast. This is my first sheet-fed scanner and I am very happy with my purchase. I have been scanning in color at 300 dpi and the sheets move through very quickly. My 4 year old daughter loves this machine. She likes to help me with the scanning, and she likes to count the pages as they come through. The pace is just perfect for a pre-schooler to practice her counting! I have already put 4 feet thick of paper records through this scanner since purchase. The A.D.F. handles up to about 50 sheets, but I once did 56 sheets with no problem. With thick stacks at the limit like this, the first few sheets sometimes need a little nudge to go. Alternatively, you can send a series of slightly smaller paper bunches through one after the other to build up a monster-sized scanned document if you like. Paper jams are very rare, but when they do happen it is easy to open the unit and remove all the paper, since the paper feed path is straight through. The Epson easily handles pages with ratty corners where staples were ripped out. It handles smaller pieces of paper too. In addition, I had to scan some very tiny pieces about 1.5\" by 1\", so I bought carrier sheets directly from Epson. The carrier sheet is a clear plastic folder in which you can place very small or delicate items. Another nice feature of the Epson is its sensitive double-feed sensor so that you don't accidentally miss any printed data. In the case of Post-It notes attached to a document, you can turn off the double-feed sensor temporarily, and then run the sheet with the Post-It through on slow scan speed. I also press the slow scan button for scrunched or damaged documents. Colors are vibrant and quite true to the original: although I am using this for office documents and not family photographs. One important thing to close with. When looking for a scanner, you may have learned to be wary of the word \"duplex,\" since sometimes this means two passes are required. Do not worry with the ES-400. This is truly duplex and one pass. You place your bunch of paper in the ADF, press the button, and the unit scans both sides of every sheet as it goes through. Presto! You can set an option to ignore empty sides and this works very well and makes the files shorter. You can choose single-sided scanning if you like, but I prefer double sided since then you don't have to worry that there may have been a double sided sheet hiding somewhere in the stack.","name":"Fast and dependable"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-160331113","datePublished":"2020-07-25","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"I wrote a long review after calling up this review page while using the chrome browser. The Epson site thinks I have an ad blocker enabled but I do not. I tried to turn off ad block thru Chrome but never got to a point where I could submit my review. I'm trying this under MS Edge browser. We'll see if Epson's site recognizes ad block correctly on Edge browser.","name":"Reliable scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-160131960","datePublished":"2020-07-22","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I purchased it through Amazon.  It sent it back because it was not wireless so I purchased the 500W and it works well.  I had to call Epson in the Philippines to get help hooking up the wireless to my computer.","name":"Liked"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-159844455","datePublished":"2020-07-17","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"Nice, compact scanner.  Haven't had any issues.","name":"Nice Scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-159551158","datePublished":"2020-07-13","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"This is a well thought out piece of equipment - I previously owned a NEAT scanner (very slow and noisy - also it used to jam all the time on multiple copies) - the 400 is fast - and hasn’t jammed yet - I would definitely recommend to friends!!!","name":"Nicely Put Together"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-159271606","datePublished":"2020-07-08","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"Bought an HP and the set up did not go smooth. I took it back and got the Epson. Set up easy, now we see if it performs well over time. My old HP was great for 10+ years and I worked it hard. So now only time will tell....","name":"Easy set up"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-159233062","datePublished":"2020-07-07","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Bought it from OfficeDepot/ OfficeMax after doing a thorough research. 4720 fits the bill for my home printing needs. Set it up without even reading the included owner's setup guide. It is of a deep black color. Parts fit well together: feels well built.","name":"Trusted Brand."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-159155177","datePublished":"2020-07-06","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I bought my scanner a little while ago and it has been a blessing!! I first saw a machine like this in the hospital when they scan your ID and Insurance card without having to go to an actual copier. I first used this type of scanner in the library at the college I attend, Pellissippi State Community College. I would take papers from my home to the school, that needed to be scanned so I could send them to certain agencies, and realized there are A LOT more papers that I can scan and digitalize for my home. So, I made the decision to buy this scanner and I DO NOT REGRET this purchase at all!!","name":"One of my BEST purchases EVER!!!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-158916932","datePublished":"2020-06-30","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I puchased this as a occasionally used item.  It is excellent for the price.","name":"Great features for the price"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-158846074","datePublished":"2020-06-28","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I buy this printer couples days ago and I expected this work for me for while. my job required me have a printer in home.","name":"My new Epson  WF-4720"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-158737350","datePublished":"2020-06-26","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I've had this wonderful machine for less than a month and I love, love, love it! After reading other reviews, I downloaded additional software mentioned from the Epson website. I have been using \"Eppie\" daily to reclaim file storage, reduce our paper footprint and organize the paper empire built over the years. Eppie is fast and sends my scans wherever I direct her to, Google Drive, One Note, Evernote, Word, Excel, etc. I save to the Cloud AND an external drive and shred away! I still keep hard copies of all legal documents, but being able to access info in minutes is a lifesaver. I use Eppie for my business, school and household organization. Tax preparation next year will be a breeze thanks to Eppie. She doesn't need much space and boy, is she fast. Wish I had purchased her sooner!","name":"Exceeded my expectations!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-158700025","datePublished":"2020-06-25","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"To hard to set up always had hp wondering if I made a mistake and need to return this","name":"Hard to set up"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-158691443","datePublished":"2020-06-25","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I was coming off a similar multipage HP scanner that died after several years.  I was hoping this one would be close in comparison.  This unit surpasses the HP in every way.  And the software is far superior.  It is very easy to use, is very veratile in what you can do with it, and the quality is excellent.  I would recommendthis in a heartbeat!","name":"Very Surprised!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-158407441","datePublished":"2020-06-19","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Best Printer Ever compare to HP and other brands.","name":"Best Printer Ever"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-158370961","datePublished":"2020-06-18","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"set up was very easy","name":"nice product"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-158308003","datePublished":"2020-06-17","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5","worstRating":"1"},"reviewBody":"This is the 2nd Espson scanner that I have. One is in my office at work and the other in my home office. Both have the same issue. You have to repeatidly press the button in order to engage the scanning activity. I have a document sitting in the unit now and I will press the button again. This is the 3rd time, so perhaps this one is \"the charm\" and I can proceed with my work. (button pressed). Still waiting....","name":"Great, when it decides to work."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-158219343","datePublished":"2020-06-16","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"For the price and the quality you can beat Epson!  3rd printer I've bought, one I had for 6 years, the other recently for my husband and now one for me","name":"Love Epson products"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-158217920","datePublished":"2020-06-15","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5","worstRating":"1"},"reviewBody":"Printer worked fine until I downloaded the software updates.\r\nI even bought a new printer and the same thing happened","name":"software failure"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-158201507","datePublished":"2020-06-15","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I finally had to replace my 10 yr. old Brother All-In-One.  So far, set up and operation is great.","name":"Faantastic"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-157846480","datePublished":"2020-06-09","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I had a family archive project (30,000+ pages from a career) land on me like an asteroid about a month ago, and all I had was a little non-feeding flat-bed scanner.\r\n\r\nLocal stores were not open for real shopping and sampling because of COVID, so I shopped online, crossed my fingers, and picked this up in my local Best Buy parking lot.  (BTW - Best Buy has done a great job with service during this whole mess. Good retailer.)\r\n\r\nIt fits comfortably on my desk with less of a footprint than my little flatbed. (It is taller.)\r\nI haven't timed the feeder, but at 300dpi it actually feels faster than the 35ppm advertised. The scanner is super-easy to adjust for the occasional \"fat\" page or double-page that simply has to go through, and so far I've gotten away with light cleaning by brushing or blowing debris away. (And a couple of glass wipes.) I'll need to do the blueprints somewhere else, but that was not a surprise, and they are less than 2% of this project.\r\n\r\nIf it gets me to the end of this project it will have earned its keep, and I am already on carton 6 of 10.  Wish me luck. I think it will make it, and I suspect it will do service long after that. \r\n\r\nGreat Get.","name":"So far, more than I'd hoped for"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-400-Duplex-Document-Scanner/p/B11B226201#review-157584594","datePublished":"2020-06-04","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I scan 100+ page documents at a time, and this scanner makes quick work of them! Setup was super easy, and I have had absolutely no issues with it. I also like that once I'm done with it, it folds up to a pretty compact size and doesn't take up a lot of desk space.","name":"Fast and easy"}]}