{"@context":"https://schema.org","@type":"Product","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#Product","name":"WorkForce ES-500W Wireless Duplex Document Scanner","sku":"B11B228201","mpn":"B11B228201","brand":{"@type":"Brand","name":"Epson"},"url":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201","aggregateRating":{"@type":"AggregateRating","ratingValue":"4.1062","bestRating":"5","worstRating":"1","reviewCount":"433"},"review":[{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-192172290","datePublished":"2021-12-11","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"This is the third of the Epson scanners I added to the medical office. Works fantastic.","name":"Smooth"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-190549391","datePublished":"2021-11-12","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"I have removed and reloaded the software so many times I can't even count it anymore.  It fails to scan half the time and just freezes.  Doesn't recognize the machine even though there is a cord plugged in.  I simply hate this thing!  I had a ScanSnap for years and never had an ounce of problems with it.","name":"Software Doesn't Work Right"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-188890493","datePublished":"2021-10-15","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Epson Customer Support in working with Nick D was easy!\r\nThe Epson ES-500W Scanner is incredible work force equipment to have in any business office!","name":"Epson ES-500W Drivers"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-188880097","datePublished":"2021-10-15","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"It loses it's luster because it's a bit prone to losing it's driver capability. so easily","name":"nice options"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-188618787","datePublished":"2021-10-10","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"High speed, excellent operation--highly recommend this device.","name":"Jam-free, speedy, efficient"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-188265145","datePublished":"2021-10-04","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5","worstRating":"1"},"reviewBody":"Its quick but too easy to make a mistake and quite difficult to undo something you did. The instructions are difficult to understand and the steps are easy to make a mistake with.","name":"Epson scanner review"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-186748698","datePublished":"2021-09-06","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I love this product.  It is so easy to use.  I bought one for the office and another for my home.","name":"SO easy to use and smooth running."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-186385502","datePublished":"2021-08-30","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"I  am happy with the product","name":"fits perfectly in my office space"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-181271355","datePublished":"2021-06-03","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"Looks good so far","name":"Good"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-179958479","datePublished":"2021-05-13","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Very efficient and easy to organize. Strongly recommend!","name":"Great features and easy to use."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-177432435","datePublished":"2021-04-08","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5","worstRating":"1"},"reviewBody":"Overall I like the speed and ease of use with this scanner. My huge issue with it is that when it disconnects from the internet it is a huge pain to try and get it back working. I had to reinstall the software and go through all the steps again. While it does not do it all the time, there should be an easier way for it to reconnect with my wifi.","name":"Fast Scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-177329596","datePublished":"2021-04-07","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I've had this scanner about a year.  It scans the pages swiftly and in a year's time it has only jammed once.    I love the scan document slow feature, too, for thin receipts.","name":"Great, compact scanner!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-177274769","datePublished":"2021-04-06","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I love this scanner.  It is just what I needed, we scan a large amount of bills each month and this has a great clear image and the flexibility I need with labeling.  Makes a chore quick and easy","name":"Just what I wanted"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-177089149","datePublished":"2021-04-03","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I need a fast scanner that works and this one does for sure.","name":"Works great and fast.  I need multiple docs scanned quickly"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-176273168","datePublished":"2021-03-31","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5","worstRating":"1"},"reviewBody":"The scanner works fine as long as you only want the output in .pdf format. I cannot get it to print or save documents in Word format.","name":"Concerns"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-175600626","datePublished":"2021-03-19","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5","worstRating":"1"},"reviewBody":"I purchased this scanner 8 months ago.  I use it primarily for home document management in an essentially paperless environment.  My primary tools are office 365 and lucion file center.  After 8 months I have given up the scan smart soft ware and the epson scan utilities are just not efficient or user friendly.  I cannot scan directly to one note and the ability to set up various profiles is there but difficult and lacks many of the options I need.  I plan to put this on ebay to day and go with a more flexible user friendly version.  I have called Technical Support 3 times spent an hour each time and just kept getting passed along.","name":"Clunky Interface Poor Quality"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-175110236","datePublished":"2021-03-11","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"I would have given this rating five stars but it fall short on the WIFI range. I have had this router for several years and I was constantly having trouble connecting wirelessly. After trouble shooting with tech support we discovered it was too far away from my router in another room approx. 60ft away in the hallway. Once we set it via USB it worked great. If your router is in the same room you should be OK otherwise connect direct. Epson needs to improve on the WIFI range.","name":"Great with direct connection not so much wirless"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-174849541","datePublished":"2021-03-07","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I scan hundreds of pages a day.  I would never use anything else.  Works great, it's fast and easy to use.","name":"WorkForce ES -500W"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-174780704","datePublished":"2021-03-06","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"The set up was easier than I thought it would, I did my sample scan and I am HAPPY with my purchase so far. I brought this based on others in the business showing and sharing that they too use the EPSON ES-500W for their Notary signing businesses... I'm new to this business, moreover; you have to do a lot of scan-backs and this little machine (smile!) I was told can handle the work load...","name":"The setup was easier than I thought..."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-174523085","datePublished":"2021-03-01","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I use this scanner to print between 10-150 pages per job. Its a solid performer with auto page size I can scan legal and letter size with no concerns . Scanner also shows clear previews of documents","name":"Great Scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-174180947","datePublished":"2021-02-24","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this a month ago and was dreading the setup and scanning documents.  The whole process took me only 15min from start to finish.  That included setting file location on computer for the test scan.  I was amazed at how fast it scanned and the clarity was awesome just like the original document.  If you are thinking of getting this to convert all your paper files to digital I highly recommend this product.  I will have so much fun converting to digital and get read of all the papers.  Thank you Epson for the clear and logical directions on how to do this.","name":"Getting started was fast and easy."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-173943239","datePublished":"2021-02-19","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this scanner in September 2018 and it has gotten considerable use, both for scanning in financial documents, as well as scanning in my genealogy documents. While I don't use it for photos (I haven't gotten the protective sheet for photos) I have used it for regular documents. It is fast, as well as easy and is my go to scanner.","name":"I love it!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-173835325","datePublished":"2021-02-18","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"It is easy to install and use. Very intuitive.","name":"Works great."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-173787655","datePublished":"2021-02-17","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this to scan some docuents into my computer and get rid of the fax machine. Works super fast and no errors. I have purchased several Epson products and this is by far the best so far...Well worth the money and quality.","name":"Easy to use and fast"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-173783042","datePublished":"2021-02-17","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"So far so good.  Setup was easy.  I haven’t put it through it’s paces yet.","name":"Works great!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-173601563","datePublished":"2021-02-14","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"This machine NEVER works the same way twice. AND to find the settings where I can select the scan all docs into one file/doc is impossible!!! So frustrating","name":"So hard to use"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-173517090","datePublished":"2021-02-12","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Fast, dependable and user friendly.","name":"Epson 500w es"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-173456727","datePublished":"2021-02-11","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5","worstRating":"1"},"reviewBody":"I've used and prefer EPSON products.  But, this ES-500W is not cooperating with me.  I want to connect it via wireless.  The paper with instructions are easy to follow, but of course the machines have a different goal.  The set up is obviously written by engineers and not by lame people like me.  I will update later if I manage to connect...","name":"I trust EPSON"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-173322602","datePublished":"2021-02-10","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"This scanner works beautifully. It has enabled me to quickly and efficiently scan hundreds of paper files. The speed is astounding compared to the 3 in one product I previously used. It flawlessly scans both sides of a document. The software set up takes a little time, but it works very well. The scanner has a very small footprint. I wish I had known about this sooner. It is a true time saver. I highly recommend it.","name":"Does it all"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-173278884","datePublished":"2021-02-09","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this less than a month ago to get rid of piles of binders and other important paperwork.  Everything was pulled from the binders, staples removed was able to scan into individual folders on my laptop. I did this for six hours over two days and was able to scan 95% of all my the paperwork from from two Costco black and yellow storage containers. Great machine and easy to use!!!!","name":"Great scanning machine!!!!!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-173243728","datePublished":"2021-02-08","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Connected with my MacBook easy. All of our iPhones print easy. Quick. Bought this for business use but my family is using it the most.","name":"Fast.. Easy To Use"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-173223629","datePublished":"2021-02-08","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I love it!!  It works so fast, in my busy office.  Thanks Epson.  First time buyer of your products, looking forward to many other items.","name":"Love it!!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-172386963","datePublished":"2021-01-26","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I purchased a week ago and I am very happy","name":"Great everything"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-172261753","datePublished":"2021-01-24","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Bought scanner a few weeks ago due to scan back large volume of real estate documents.","name":"Speed"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-172180147","datePublished":"2021-01-22","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I purchased this Epson ES-500W this month and it is an awesome piece of equipment.  Scanning is fast and easy.  Much faster than the Fujitsu ScanSnap scanner that I purchased a few years ago.","name":"Love the Epson ES-500W Scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-172102025","datePublished":"2021-01-21","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I am happy with this product","name":"GREAT FUTURES"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-171798484","datePublished":"2021-01-17","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Just got this and love it so far.","name":"I can use this scanner in my business in the field in my car"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-171794714","datePublished":"2021-01-16","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"My family members laptops loves it.\r\nFast and efficient","name":"Simple and no brainer"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-171761324","datePublished":"2021-01-16","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I was using a mobile scanner and it would take me over an hour to scan 100+ pages, now it takes me minutes.  Scanning is the fun part of my day now.","name":"Scans fast!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-171573841","datePublished":"2021-01-13","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"After lots of research, I finally decided on this scanner and purchased it about a month ago. I can honestly say, this is absolutely the best decision I have made in a very long time! I absolutely love everything about it! I have already scanned about 3200 documents and saved to my Dropbox account in the Cloud. Very easy to set up and get started right out of the box! It scans all different sizes of documents with ease. I think the most documents I've loaded at one time is about 30 and it scanned through them just fine and in no time at all. Very user friendly and actually even fun! I assure you, you won't be disappointed with this purchase. In fact you can stop fretting, studying, and reading all those reviews and go get this Epson - WorkForce ES-500W! :)","name":"Best Purchase Ever!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-171562725","datePublished":"2021-01-13","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I got this scanner about a week ago and am super impressed at the quality of the scans and the speed in which it scans. The software is awesome as well. The people who had trouble installing it.... I have no clue it was a piece of cake. The ONLY downfall is that it doesn’t do cards. I don’t really NEED that functionality right now but for the money it would have been nice if it did it.","name":"Excellent scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-171547659","datePublished":"2021-01-13","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I've used both and Epson is alwas my first choice for quality, but they also beat the competition by price, for me by approximately $200.00.  It was easy enough to set up even with my lame internet connection, and it has saved countless time, energy, and money by being right in my home, not to mention all the online deadlines I can meet because I purchased this scanner! Everyone, buy it because you need it to function in today's world.  THANK YOU EPSON","name":"Better Than Fujitsu ScanSnap"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-171539363","datePublished":"2021-01-13","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"This scanner is surprisingly fast. Rips right through a huge stack of docs. Great product!","name":"Works!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-171538009","datePublished":"2021-01-13","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Having had a number of scanners, I am very impressed with the Epson - WorkForce SE-500W Scanner. Having some mighty features, such as easy loading of documents.  The ability with the software to save the documents in different formats.  You can control the scanner from a wireless device, by connection with a USB Cable.  I loaded several hundred different business cards in a matter of minutes I had each one catalog and ready for easy viewing!  I have recommended the scanner to many different people as it is great on a desktop or on a shelf.  The price point is sweet for what you are getting and the only draw back is that the paper direction lip that controls the papers final output is a bit weak but it has done the job.  If it pops out you just pop it back into the track and you are good to go!  Would I buy again yes unless Epson comes out with an even better scanner that out performs this one at a similar price!  It would be nice if it had an ethernet connection also.","name":"Small foot print, fast and it does a quick and accurate job"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-171535089","datePublished":"2021-01-12","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this 3 months ago and it stop working","name":"Not working"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-171532239","datePublished":"2021-01-12","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I love my scanner.  The only tiny frustrating thing is sometimes it will crash on a batch scan and I have to restart and do it again. Aside from that it is wonderful. I have eliminated so much paper and digitized thousands of photos.","name":"Digitizing life"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-171410226","datePublished":"2021-01-10","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this for my home office.","name":"Compact size"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-171363718","datePublished":"2021-01-09","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"This is a nice scanner for the $.  Was fairly easy to set up, for someone who isn't a computer person.","name":"Fast little scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-171352650","datePublished":"2021-01-09","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"After reading reviews and going over features I decided to grab the WorkForce 500.  Some reviews scared me because so many people said setup was hard and instructions were unclear, this is the furthest thing from the truth.  If you are even KIND of tech savvy this is a  breeze. And the scans are marvelous!","name":"Beautiful!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-171263013","datePublished":"2021-01-07","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"EVERY BUSINESS SHOULD HAVE IT","name":"GREAT FEATURES"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-170721465","datePublished":"2020-12-31","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I bought the Epson WorkForce ES-500W scanner a month ago. The installation process was not so easy. I followed all the directions as written in the quick start manual, but was unable to connect my scanner. The manual said to download the ES-400 software. I went to the support site and downloaded the ES-500W software and the scanner connected to my computer. The scanner has worked wonderfully since.","name":"Easy to use"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-170467424","datePublished":"2020-12-28","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I have had it for about a month and it works great, such speed. Well worth the money.","name":"Love the scan speed"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-170066224","datePublished":"2020-12-21","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I use this scanner all the time.  I had Neat at my office but once I bought this scanner I do not like using Neat.  I had this installed on another computer that crashed on me about two weeks so I am just now installing it on my new computer and look forward to being back in the business.","name":"Love this printer.  Fast and convenient."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-169986086","datePublished":"2020-12-19","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I have been resisting the temptation to purchase this scanner (or its' predecessor) for years because my older all-in-one Canon was doing a \"good enough\" job.  What a goof I was! I so wish I had purchased this earlier.  Easy to set up & easy to use!  And nice, clear scans!","name":"Awesome little scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-169775531","datePublished":"2020-12-17","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I started off with a cheaper scanner that did a horrible job.  After doing some research, I took it back and got this one.  I have scanned thousands of documents and been very happy.  It handles documents very quickly and always detects documents that are stapled or taped together.  It never feeds more than one document at a time and the images are very good.  I don't have to double check to make certain that everything has been scanned. I highly recommend it and bought one for my daughter.","name":"I love this scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-169765791","datePublished":"2020-12-17","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I just purchased this scanner yesterday and I was worried after reading several reviews about issues with Windows 10 and setup issues.  I can assure you that these problems did not exist for me.  Set up took less than 15 minutes and it works like a dream.  It is sensitive to folds or sticky notes on a page and will jam easily, but clearing the jam is very easy as well.  This was a great purchase for me and I look forward to how fast I will be able to digitize 85 classes worth of records! I also love how compact this little devise is, it doesn't need a lot of room.","name":"Love This!!!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-167414846","datePublished":"2020-12-07","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"EASY TO WORK WITH ANSD SMART","name":"EXCELLENT FEATURES"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-167375250","datePublished":"2020-12-06","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5","worstRating":"1"},"reviewBody":"I'm not tech savvy and in this day and age should not need to be.  The start-up instructions implied an easy 4 step process - useless.  Thank the deities (and Epson should really appreciate this) that some thoughtful person placed a very helpful video on YouTube.  I am now functioning, coming from a point of real frustrations.","name":"Seems to work, but set-up instructions were terrible"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-166027259","datePublished":"2020-11-20","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"OMG this is a dream.  Thank you!","name":"SOOO Fast!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-165613631","datePublished":"2020-11-14","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"This is a great scanner, if you can get it to scan.  For the life of me I never understand why software designers make machines so incredibly difficult to simply do the first thing they are designed to do.  This machine is nearly impossible to set up and get running.  Great that it has complex security features, but could they please let that be an option that is easy to choose, so the user can decide for themselves whether they want super complex and difficult security measures that make the machine impossible to get running unless you have a computer science degree?  How about plug it in, select the scanner on Bluetooth, scan simply to and from your computer.  Easy easy.  How hard is that to design?!?!?!?  If the user wants to go down the rabbit hole of high security WiFi connections, they simply check that box and off they go into window wonderland.  Why this product requires the complexity out of the box, that will perplex those who are not so savvy with computers, is beyond me.  Big fail...","name":"Impossible to set up"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-165506525","datePublished":"2020-11-11","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"I BOUGHT MY SCANNER 4 HOURS AGO AND YOUR START UP INSTRUCTIONS SUCK AND YOUR TECHNICAL SUPPORT PEOPLE NEVER!!!!! ASNWER THE PHONE SO I CANG SET THE SCANNER WORKING","name":"NEW OPERATING INSTRUCTIONS SUCK!!!!!!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-165320056","datePublished":"2020-11-07","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"love this scanner. It portable if I need, Itsd Light weight, it the best piece of equipment I use daily.  It scans both sides , it it super easy to use and I am a fan of epson products due to the ink cost, and the purchase prices.  You cannot go wrong with this personal desktop version scanner   ws500","name":"Love this scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-165205125","datePublished":"2020-11-04","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I rarely write product reviews. I picked this scanner up several weeks ago. I use it strictly for home use. My goal is to digitize much of the documents I've stored in the past in file cabinets and boxes. I dreaded doing that task in the past using a flat bed scanner so I successfully put it off for years. \r\n\r\nThis scanner makes the chore very easy. It is early November and I figured this digitizing chore might take me most of the upcoming winter. After using the Epson ES-500W scanner for one week, I may be finished with the basic task of transfer old paper files by the end of the week.\r\n\r\nI can't speak of how this scanner might work under the heavy load of typical office-size tasks. To give one a sense of the magnitude of my tasks, I have 8-10 file boxes (each of which might hold one half the number of files as a 'typical office file cabinet drawer) and one two-drawer file cabinet. In other words, not a lot compared to most offices. But this scanner made my task so much easier.\r\n\r\nA few other notes. If it detects a folder piece of paper it might stop, thinking that two sheets have tried to pass through. It is necessary to remove any staples holding paper together. In my experience it handles most types of paper, in most situations very easily. It is easy to unload any paper jams and pick up scanning again where one left off.\r\n\r\nI use it with an iMac and the macOSX operating system. I could use macOSX's Image Capture software with the device, but the Epson software works just as well or better in my mind, so I use that.\r\n\r\nSet up was easy and connecting to my wireless network was simple as well. I did need to initially use a USB cable connection from printer to my computer to set up the wireless. It took me less than 10 minutes and that was mostly handling the physical hardware and connections.\r\n\r\nThe product is actually smaller than what I expected from the photos. It folds up compactly in a neat trick of clever engineering. But it obviously is bigger than a portable scanner.\r\n\r\nThis was well worth what I paid for it and has saved me time and money.","name":"Fast and great quality scans..."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-165141141","datePublished":"2020-11-03","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this and it not only was the hardest device to connect, it NEVER worked, kept giving a paper jam error when no paper was in.  I called to return this for a refund and received confusing instructions from Epson AND I have to PAY to ship their defective machine back. Great fun in a pandemic. Epson, I will never buy your products again.","name":"WORST!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-165020791","datePublished":"2020-10-31","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"The wireless setup process is very difficult due to 2.4 vs 5 ghz.","name":"Wireless Setup"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-165018893","datePublished":"2020-10-31","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5","worstRating":"1"},"reviewBody":"I bought the scanner a couple of weeks ago for business, because of  the reviews that I read and the app has problems communicating very often as well as when it does scan, it only  scans a  couple pages of pages at a time while the images take a while to show up.","name":"Not as fast as I expect"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-164989754","datePublished":"2020-10-30","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"after installing my new Epson ES-500W Scanner, it will not work! when trying to scan the ! error light pops up and it never scans!!!!!","name":"NOT WORKING!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-164623941","datePublished":"2020-10-28","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"As soon as i connected this via wifi MALWARE warning boxes keep coming up on my macbook pro. It also wont scan and now my printer wont work either as well as my epson ES-500W.","name":"Nightmare to setup"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-164537256","datePublished":"2020-10-26","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Had the ES-500W for about 3 years now and it works like a champ.  High speed throughput (even with double sided scanning), rarely, if ever, jams and it is so compact and lightweight that I take it with me when I travel for business.\r\n\r\nHighly recommend","name":"Workhorse scanner with great form factor"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-164375347","datePublished":"2020-10-22","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Just purchased my Epson ES-500W Scanner. My first experience using an Epson scanner. I had always used Fujitsu ScanSnap scanners. Bought a Fujitsu fi-7160 and I was so unhappy with it. The software is JUNK! I reviewed the Espson scanner online and saw video comparing it to the Fujitsu scanners. I purchased the Espson scanner from Best Buy online. The scanner was delivered the next day. Took me less than 15 minutes to set up. Works perfectly. I'm returning the Fujitsu scanner and sticking with Epson from now on.","name":"Fast and Easy Setup"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-164350631","datePublished":"2020-10-21","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I've been using this for a while, now, for a variety of scans: receipts, photos, documents, etc. I have found it to be easy to use and it creates good quality scans. Just what I wanted.","name":"Very happy"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-164349824","datePublished":"2020-10-21","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"name":"Fast and. Convenient"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-164263394","datePublished":"2020-10-19","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Its fast  and gets the job done.","name":"Love it so far"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-164213565","datePublished":"2020-10-17","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I have had my scanner for 3 months and I am completely satisfied.","name":"Versatile scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-164189239","datePublished":"2020-10-16","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5","worstRating":"1"},"reviewBody":"Scanner was working beautifully, then could no longer scan by push button on scanner. Called Epson, 1 1/2 hours on the phone(1st 30 min with someone who had NO suggestions before she transferred me), worked once, then not again. Returned printer, new printer arrived(thank you AMAZON for easy return) and now can't check firmware. Not sure what the problem is but I can tell you, I'm not looking forward to calling Epson again.","name":"service slow"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-164104020","datePublished":"2020-10-15","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"the ES-500W works great, simple to use and easy to setup","name":"Great product"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-164030562","datePublished":"2020-10-14","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Every year around hurricane season, I think, I need to scan the hundreds (okay thousands) of pictures I have for the family.  I had one of these scanners at work and it was so easy and efficient, I decided to buy one too.  I am so glad I did.  I have been scanning the various photos and documents and I have been so pleased that I have such a fast and high performing scanner.  It is easy to use and I LOVE IT!!!","name":"So good at scanning documents AND photos"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-163984232","datePublished":"2020-10-13","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5","worstRating":"1"},"reviewBody":"Bought this for receipt scanning. The SmartScan Accounting edition doesn't support Mac with Boot Camp windows installed. Took me and the support team a whole afternoon to figure this out.","name":"Incompatibility with Boot Camp Mac"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-163916307","datePublished":"2020-10-11","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"My printer has a scanner error 100016 this is a common issue with your product, as there are 100s of complaints online.  I have uninstalled it several times and reinstall.  I have turned it off and back on as suggested by the printer dashboard.  I have even unplugged it.  I have reinstalled drivers from the Epson.com site.  So now I have a 25 pound paper weigh that does nothing but print.","name":"Bad scanner error 100016"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-163745636","datePublished":"2020-10-07","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this 2 months ago and i am so happy that i did it .","name":"great feature"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-163367130","datePublished":"2020-09-29","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"The best scanner out there for its price. Very fast and compact and light; portable. I'm very picky about tech and read a lot of online reviews before buying anything -- this scanner is far superior to the scanner on any expensive all-in-one office printer/scanner/copier. I actually liked it so much I bought the ES-865 which is twice as fast. Epson is my new favorite tech brand so I am going to try one of their printers for my new satellite office.","name":"OUTSTANDING SCANNER"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-163293865","datePublished":"2020-09-27","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I brought this scanner a few weeks ago and I love it.   It's fast and easy to operatae.","name":"Awesome scanner"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-163235297","datePublished":"2020-09-25","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I brought this from Amazon about 4-5 months ago. I have use it quite a lot and love it it. I use it 1-2 a week and my desk is finally clear of paperwork. Now in process of scanning documents from file cabinet in hopes of clearing out some space in the cabinet. It was very simple to setup and easy to use.","name":"ES-500W"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-163169302","datePublished":"2020-09-24","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this scanner because I needed something quick for a home office. I have read reviews and thought this would be an affordable great option. Unfortunately, it was not. 1) it doesn’t scan unless connected to the computer at all times. 2) does not scan directly into cloud. 3) you have to constantly monitor the scanning. 4) no choices for continues scan. 5) you have to save docs as soon as you scan, then and there is a lot of work up front that has to be done because it does not allow you to do it later. These were my main issues. The only option I really liked was detection of empty pages. Still, I returned it and I am looking for another scanner.","name":"Not comparable to products in the market"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-162825120","datePublished":"2020-09-16","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"all in one was working just fine with relatively no issues until one day the LED screen gave me an error code related to the scanner x-1000016 which despite my many attempts to repair with downloads of drivers, uninstallations or firmware and reattempts to power down and power on in various combinations the rolling power up screen has only maintained its permanence.  I went away from the HP series of printers due to all of their issues and thought I made the right decision with the Epson(despite it being a bit of an ink hog- but I suppose they all are) i'm staring down the barrel of paying for service or a new machine and mins is 16 months old, with moderate home business use.","name":"i was quite satisfied before the white screen of death"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-162185886","datePublished":"2020-09-02","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"the only issue I have is the scanner does not always work causing me to have to reinstall the printer numerous times.  very disruptive to the daily work flow","name":"printer is great"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-161559361","datePublished":"2020-08-20","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Fast duplex scanning! Until now I was using the scanners on my printers, and they were woefully slow, and it took forever to scan both sides of a document, especially a multipage document. In other words it took me upwards of a half hour to Scan both sides of a 50 page document, but with the Epson it takes under a minute! And with the smart skin, the processing of that file takes under 20 seconds! I might be able to get through all the piles of documents I have now in record time!","name":"Fast duplex scanning"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-161307382","datePublished":"2020-08-14","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Am a for life customer!","name":"EPSON is the BEST!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-160787073","datePublished":"2020-08-05","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I have had the 4740 for only a few days and I am already impressed.","name":"Awesome"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-160610661","datePublished":"2020-08-01","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Haven't even used ALL the features yet but have been just digitizing my documents as a space saving tool and so far it is awesome ...over a thousand pages and not one mistake....have even started doing 2 sided and it even deletes blank pages ....maybe 5 or 6 have slipped thru and only because something from front page has leaked thru....if you delete pages it auto renumbers....hardest part about the whole process is setting up folders where you want stuff to be saved....so machine is 10 out of 10 far exceeds what I was expecting","name":"Awesome"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-160524189","datePublished":"2020-07-30","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Having a scanner is new to me but I find it very easy to use. The speed at which it scans documents is very good. The wireless aspect lets me choose where to place it in my home office.","name":"Easy to use"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-160083626","datePublished":"2020-07-21","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"My Dell printer circuit board when out and Dell suggested Epson","name":"New suggedted purchase by Dell"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-159916237","datePublished":"2020-07-19","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"Bought this scanner seven months ago, speed of scanning is excellent, WiFi is spotty, works well through direction connection with cable, compact, easy to use, easy to save documents, can edit document before saving.","name":"Speed of scanning"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-159637309","datePublished":"2020-07-15","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5","worstRating":"1"},"reviewBody":"Great! Easy to use except for inability to print envelopes.","name":"Great and a Snap to Use"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-159535871","datePublished":"2020-07-13","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"I bought this a month ago and I'm so happy I did! It is fast and easy to use!  I don't know why some folks had troubles.  I followed the included directions and didn't have any trouble at all!","name":"This is a fast scanner!"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-159524098","datePublished":"2020-07-13","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5","worstRating":"1"},"reviewBody":"After two years of use and great maintenance, an error appeared on the screen. Scanner Error 100016. That's all I will say. Google the error and you will receive all the information you need about this printer.","name":"Looking for a Printer that fails? Look no further"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-159428721","datePublished":"2020-07-10","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"Faulty Drivers have left this printer with $300 worth of new ink cartridges a bulky paperweight.","name":"Error Code 1000016"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-158929188","datePublished":"2020-06-30","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5","worstRating":"1"},"reviewBody":"I just set this EX-500W up, with the MAC OS running Catalina.","name":"Renames files as gibberish and then says it cannot save"},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-158917680","datePublished":"2020-06-30","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"we bought this Epson to replace a HP that was only a few months old when it became possessed and had to be unplugged to maybe to get it to work. scanner NEVER worked. Our new Epson is amazing!!!! Thanks","name":"actually  works all the time, our HP had a mind of it's own."},{"@type":"Review","@id":"https://epson.com/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scanner/p/B11B228201#review-158874535","datePublished":"2020-06-29","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"Best buy I have made in a long time, fits my needs completely.","name":"Exceeded expectations."}]}