Moverio Assist Service Requirements

  • Create a Company Account on MoverioAssist.com
    • Valid U.S. credit card and billing address required
    • Service strictly prohibited for use by or in relation to individuals located in GDPR applicable countries, Switzerland, embargoed/sanctioned countries (“Restricted Use Countries”). See Terms of Service at epson.com/moverioassistterms

  • Company Super Admin/Company Admin/Remote Expert
    • Windows PC or MacOS computer
    • Latest version of Chrome or Firefox browser
    • Built-in or connected speaker and microphone
    • On-site Wi-Fi bandwidth greater than 10Mbs

  • In-Field Personnel
    • Compatible Moverio smartglasses (BT-300/350/350 ANSI) with valid subscription plan
    • MoverioAssist app installed on the Moverio glasses
    • 3.5mm wired headset with built-in microphone or Bluetooth headset with built-in microphone
    • Mobile hotspot for Wi-Fi connectivity (or access to on-site Wi-Fi) with bandwidth greater than 2 Mbps