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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I connect a USB device or camera to the projector?
- How do I project images from a USB device?
- There is no sound. What should I do?
- The product's light(s) indicate an error. What should I do?
- How do I connect my image source to the product?
- The remote control doesn't work as a wireless mouse. What should I do?
- The product's buttons don't work. What should I do?
- The product won't go into sleep mode. What should I do?
- How do I set my product settings for rear and/or ceiling placement?
- Can I access the lamp and air filter while the ceiling mount is installed?
- Is there a recommended sequence for turning on the projector and other equipment?
- How do I change the image source?
- How do I set a password on my product?
- How do I project two images simultaneously?
- How do I connect a USB device or camera to the projector?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to the product?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- How do I connect my product over a network to a Windows or Mac computer with the Epson iProjection software?
- How do I project images from a USB device?
- How do I set my product settings for rear and/or ceiling placement?
- How do I project an image from my Chromebook?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- What do the different Color Modes do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The displayed image is not rectangular. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- My image appears jittery or shaky when I project from a DVD player connected to the projector's Video (composite) port. What should I do?
- I see a color cast over the projected image. What should I do?
- How can I improve the image quality?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The remote control doesn't work as a wireless mouse. What should I do?
- The product's buttons don't work. What should I do?
- How do I obtain a replacement remote control?
- The remote control doesn't work. What should I do?
- Can I use the remote control to click through a slideshow presentation?
- The product's buttons don't work. What should I do?
- How do I enter an IP address with the numeric key pad on the remote control?
- Can I access my product from different operating systems on the same network?
- Can I monitor or control my product from Windows Explorer?
- How do I install the USB Display software on my computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document provides technical specifications for this product.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720