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Epson America's Executive Team

Our executive management team is committed to advancing the organization through thoughtful, experienced leadership and enhancing the lives of our employees, customers and partners.

Keith Kratzberg

President and Chief Executive Officer

Keith Kratzberg oversees sales and marketing, distribution, product development and business strategy for Epson in the Americas. He is responsible for driving innovation and market leadership across Epson's product range of imaging products and business solutions. Since joining Epson in 1996, Mr. Kratzberg has held increasingly responsible positions in product management, sales, strategy and general management. He received his MBA from UCLA Anderson School of Management and his bachelor's degree in Applied Mechanics from the University of California, San Diego.

Andrea Zoeckler

Senior Vice President and Chief Financial Officer

Andrea Zoeckler is responsible for all finance and accounting functions, sales operations and support services, strategy, and standards and controls for Epson's North and Latin American businesses. She began her career with Epson in 1994 as manager of financial planning. Ms. Zoeckler is a certified public accountant in California and a member of the American Institute of Certified Public Accountants. She received a bachelor's degree in Business Administration from California State University, Northridge, and her MBA from The Wharton School, University of Pennsylvania.

Alberto Arrendondo

Vice President, Latin America and Regional Director, Mexico

Alberto Arredondo began his career with Epson in 2009. Today, he is responsible for leading Latin Region partner initiatives aimed at strengthening and improving partner training, partner sales, and partner access to Epson products information. He received his MBA from the University of California, Los Angeles, and a bachelor's degree in Industrial Engineering from the Universidad Autonoma Metropolitana, Mexico City.

Agustín Chacón

Vice President, International Marketing

Agustin Chacon has been with Epson since 1990. In his current role, he oversees marketing communication strategy across all product lines for North and Latin America. He also provides strategic direction for North and Latin America's Large Format Printer group as well as for all Latin America product management. Mr. Chacon earned a master's degree in Electrical Engineering from the University of Toronto, Canada, and his MBA from the Instituto de Estudios Superiores de Administración (IESA), Venezuela. Mr. Chacon also earned a bachelor's degree in Electronic Engineering from Simon Bolivar University, Venezuela.

Paulo Ferraz

Vice President, Latin America Sales

Paulo Ferraz has been with Epson since 2010. He currently provides strategic direction for the Epson organization and business in Latin America, overseeing its expansion in all product areas, channels and government needs. His territory includes nine Epson subsidiaries and two sales offices covering 17 countries and the Caribbean. Mr. Ferraz received his bachelor's degree in marketing from Escola Superior de Propaganda e Marketing in Brazil.

Michele Hoff

Vice President, Human Resources

Michele Hoff joined Epson in 1997. She provides strategic direction and oversees all aspects of Human Resources for Epson in North and Latin America. She received her master's degree in Organizational Psychology from California State University, and a bachelor's degree in Psychology from the University of California, Los Angeles.

Mike Isgrig

Vice President, North America Consumer Sales and Marketing

Mike Isgrig oversees all aspects of Epson's Consumer Division and has responsibility for Epson Canada Limited's products, marketing and sales personnel. Mr. Isgrig has been with Epson for 12 years and brings more than 25 years of marketing and sales experience in technology, consumer packaged goods and several wireless start-up ventures. Mr. Isgrig has a bachelor's degree in Computer Science from Indiana University and his MBA from the University of Michigan.

Kendra Jones

Vice President, Legal Affairs and General Counsel

Kendra Jones is responsible for overseeing legal affairs for Epson, including litigation and legal issues arising from the development, marketing, sales and support of Epson's broad portfolio of products. Ms. Jones joined Epson in 2015 and prior to Epson she was Vice President of Legal at a large technology company and an associate at a multinational law firm. She earned her law degree from Loyola Law School, an MBA from Loyola Marymount University and BA in Business Administration from the University of Washington.

Miko Sion

Vice President, Distribution and Chief Information Officer

Miko Sion is responsible for all information systems, order processing, inventory and distribution functions for North and Latin America as well as Epson's privacy policy and facilities. Mr. Sion started his career with Epson in 1989 as an independent IT consultant and was hired as the manager of Systems and Development team within the Information Systems department. Prior to Epson, he worked as an independent consultant and as a director of information systems for various companies in the Los Angeles area.

Tom Versfelt

Vice President, Commercial Sales

Tom Versfelt is responsible for overseeing Epson's North American commercial sales teams to realize the growing opportunities of our expanding product lines. His team develops go-to-market and cross-selling strategies to expand Epson's penetration of the corporate market with business printing, scanning and future products. Mr. Versfelt joined Epson in 2014 and brings 25 years of innovative Sales and Operational leadership in the areas of networking, systems and collaboration software. He received his bachelor's degree in Business Economics from the University of San Francisco.

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