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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- Can I turn off the power-on and power-off beep?
- Can I use the EMP Link 21L software to control my product from my Windows computer?
- Can I connect my product to a Windows computer, Mac, DVD player, or VCR?
- My remote control does not work. What should I do?
- How do I replace the lamp?
- I am unable to connect my Mac to my product. What should I do?
- Do I need to turn on my product and other equipment in a particular order?
- My image does not appear on the screen. What should I do?
- My image wider at the top or bottom of the screen. What should I do?
- What are the different Color Modes on the video menu used for?
- I am unable to connect my Mac to my product. What should I do?
- Do I need to turn on my product and other equipment in a particular order?
- Can I connect my product to external speakers?
- Can my product do rear projection?
- Can I connect my product to a Windows computer, Mac, DVD player, or VCR?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- The image on my screen appears red, pink, or magenta. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- The colors in my projected images are wrong. What should I do?
- There are vertical lines in my projected image. What should I do?
- How can I improve the image quality?
- My image does not appear on the screen. What should I do?
- My image wider at the top or bottom of the screen. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- How soon should I see an image after I press the Power button?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- Can I turn off the power-on and power-off beep?
- What do my product's lights indicate?
- Can I display on the screen and a computer monitor simultaneously?
- Can I use the ELPKC19 component video cable for YCbCr and YPbPr?
- How long does the projection lamp last in normal operation?
- Is the zoom optical or digital?
- How much power does my product use in standby mode?
- Will my laptop fit in the carrying case that comes with my product?
- What are the different Color Modes on the video menu used for?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains information such as tips for using the product or common questions and answers
This document contains quick setup instructions for this product.
This document provides easy-to-digest technical information covering topics such as: Image quality and versatility of EPSON multimedia projectors.
This document lists part numbers and descriptions for user replaceable parts.
This document contains an overview of the product, usage instructions, specifications and the warranty for your product.
This document describes Epson's limited warranty for this product.
This document describes EPSON's limited warranty and Extra Care Road Service for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720