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- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- What sizes of film and slides is the optional transparency unit able to scan?
- The colors in my negative are wrong when I scan. What should I do?
- The OneTouch feature is not working with my scanning program. What should I do?
- The lamp in my product stays on all the time. Is this normal?
- The Operate light does not turn on. What should I do?
- Can I scan 110 film with my product?
- I see the message Image size is too large. What should I do?
- I see the message Cannot find film when I scan film. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- The OneTouch feature is not working with my scanning program. What should I do?
- The Operate light does not turn on. What should I do?
- What sizes of film and slides is the optional transparency unit able to scan?
- The lamp in my product stays on all the time. Is this normal?
- Can I scan 110 film with my product?
- Does Epson have a program where I can donate my working electronic equipment?
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers.
This document contains basic usage, maintenance, and troubleshooting information.
This document provides easy-to-digest technical information covering topics such as: Image quality, performance, and flexibility of EPSON scanners.
This document describes Epson's limited warranty for this product.
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720