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Select the questions to view the answers
- Can I scan transparencies with my product?
- What resolution should I choose when scanning?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- The Operate light does not turn on. What should I do?
- My product doesn't appear in the EPSON TWAIN 3 Setup Port ID dialog box (Windows only). .
- My product doesn't scan my image. What should I do?
- No image appears in the EPSON TWAIN 3 Setup window (Windows only). .
- What resolution should I scan at for the best print quality?
- The colors in my negative are wrong when I scan. What should I do?
- Can I scan 110 film with my product?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- My product doesn't appear in the EPSON TWAIN 3 Setup Port ID dialog box (Windows only). .
- No image appears in the EPSON TWAIN 3 Setup window (Windows only). .
- I see the message Image size is too large. What should I do?
- I see the message Cannot find film when I scan film. What should I do?
- Does Epson make drivers for Linux?
Select the questions to view the answers
- My product doesn't scan my image. What should I do?
- The Operate light does not turn on. What should I do?
- Can I scan transparencies with my product?
- Can I scan 110 film with my product?
- Where can I get replacement parts or a service manual?
- Does Epson have a program where I can donate my working electronic equipment?
User Manual
PDF
This document contains an overview of the product, basic and in-depth usage instructions, information on using options, specifications, and control code information.
Product Information Guide
PDF
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
Product Support Bulletin(s)
PDF
This document contains information such as tips for using the product or common questions and answers.
Technical Brief (Scanners)
PDF
This document provides easy-to-digest technical information covering topics such as: Image quality, performance, and flexibility of EPSON scanners.
User Setup Information - PC
PDF
This document contains information regarding the initial setup and installation of the product. Specific to the Microsoft Windows operating environment.
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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