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Please explain the message I am getting in my printer driver that says parts inside my printer are reaching their end of service life.

Like so many other products, all Epson consumer ink jet products have a finite life span due to component wear during normal use. At some point, the product will reach a condition where either satisfactory print quality cannot be maintained or components have reached the end of their usable life. This is the normal product life cycle for highly mechanical devices like printers. This message is a warning that certain parts have reached the end of their usable life and that your printer will no longer work until it is serviced.

Epson recommends replacing the printer, but if you want to continue using it, Epson recommends having the printer serviced at an Epson Customer Care Center. Please note that replacement of ink pads is relatively expensive and may not be a good investment for lower cost printers because the printers’ other components also may be near the end of usable life. Epson does not recommend ink pad replacement by users without technical training or resetting the Ink Pad Counter without replacing the ink pads.

Is there anything I can do to continue using my printer temporarily?

  1. If you received the message on your PC, "A part inside your printer is at the end of its service life. Click the link below for details."

              

    You may temporarily remove this maintenance message by using the Maintenance Reset Utility. The Maintenance Reset Utility can only be used once and will allow printing for a short period of time. Please view and complete the required information below to proceed.

    Note: This utility is for Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP operating systems only. We hope to develop an option for Mac users as well; however, we do not have an ETA or the OS requirement at this time (see Mac user's options).

  2. I received the message "A part inside your printer is at the end of its service life. Service is Required.” What can I do?

                  

    The Maintenance Reset Utility was already used on your product. The Maintenance Reset Utility cannot be used again in order to ensure the proper operation of our devices to minimize the risks of property damage or personal injury. Epson recommends replacing the printer, but if you want to continue using it, Epson recommends having the printer serviced at an Epson Customer Care Center. Please note that replacement of ink pads is relatively expensive and may not be a good investment for lower cost printers because the printers’ other components also may be near the end of usable life.

  3. I never received the message displayed above, but my product is displaying an end of life service message. Why?

    Epson recommends replacing the printer, but if you want to continue using it, Epson recommends having the printer serviced at an Epson Customer Care Center. Please note that replacement of ink pads is relatively expensive and may not be a good investment for lower cost printers because the printers’ other components also may be near the end of usable life.

                                                                                                View complete list of FAQs

To download this utility, please check the agreement check-box and complete all fields below, and click Submit. Required fields are noted with an asterisk(*).

Note: This utility is for Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP operating systems only. We hope to develop an option for Mac users as well; however, we do not have an ETA or the OS requirement at this time.

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