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Home Support Scanners Perfection Series Epson Perfection 4490 Office

When I try to install the Epson Scan driver, I see a message Could not copy file, please check setup disk and run setup disk again. What should I do?

    Do the following:
    1. Close all applications.
    2. Open Windows Explorer and browse to the Temp folder.
      • Windows XP: C\Documents and Settings\user name\Local Settings\Temp
      • Windows Vista and Windows 7: C:\Users\user name|AppData\Local\Temp
    3. Highlight all files and folders in the Temp folder and delete them.
    4. Restart the computer.
    5. Open Windows Explorer and browse to the Temp folder. Verify that all the files have been removed.

      Note: If files still remain in the Temp folder, check for Setup.exe and Setup.ini and remove them.
    6. Reinstall Epson Scan.
Published:  Aug 3, 2011 Was this helpful​? Thank you for the feedback!
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