I have a paper feed problem with the Automatic Document Feeder. What should I do?
Make sure your documents meet the following conditions before loading them into the Automatic Document Feeder:
- The ink is dry.
- The document has no holes and is not ripped or wrinkled.
- The document has no staples, paper clips, or other objects attached to it; these may damage the feeder mechanism.
- The document has no folds within 0.2 inch (5 mm) from the edges.
- The document has no cut-out areas.
- The document is not a multipart form or bound.
- The document has no rear carbon coating.
Size Width 3.94 to 8.5 inches (100 to 215.9 mm)
Length 5 to 14 inches (127 to 355.6 mm)
Thickness 0.002 to 0.006 inches (0.07 to 0.16 mm) Weight 12 lb to 21 lb (60 to 105 g/m²) Paper type High-quality bond paper Printing type Documents printed with impact printers, laser printers, or facsimile machines
For the best results, all of the sheets you load at one time should be the same size. If you load sheets of differing sizes, carefully follow the loading and scanning instructions for mixed-size documents.
Remove any documents from the document table and make sure there is no dust on the glass before loading documents in the Automatic Document Feeder.
CAUTION: Do not feed photographs or valuable original artwork into the Automatic Document Feeder. Misfeeding may wrinkle or damage the original. Scan high-quality color or halftone documents on the document table instead.
Published: Aug 24, 2007 Was this helpful? Thank you for the feedback!