I can't scan film since I updated my operating system to macOS 10.15. What should I do?

• Do the following:

  1. Turn on your product, if necessary.
  2. Start Epson Scan 2 and select Photo Mode for the Mode.
  3. Select the Main Settings tab if necessary and then select Transparency Unit for the Document Source.
     
     
  4. Select your film type for the Document Type.
  5. Select other scan settings as necessary.
  6. Click Scan.