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Home Support Scanners FastFoto Series Epson FastFoto FF-680W

The scanner doesn't work properly when I press the scan button. What should I do?

    If the scanner button does not start the correct program or perform the correct action, try these solutions:

    • Make sure the Epson FastFoto software is installed correctly. If necessary, uninstall and reinstall it.
    • Check the USB cable connection between the computer and scanner if you are connecting via USB.
    • Check that the correct scanner is selected using the Epson Scan 2 Utility.
    • In Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager.
    • On Windows, be sure to unblock the EEventManager Application program in the Windows security settings; see Windows help for details.
    • Check the status of the lights and make sure the scanner is ready to scan.
    Related concepts
    Uninstall Your Scanner Software
    Related tasks
    Changing the Default Scan Button Application
Published:  Jul 26, 2018 Was this helpful​? Thank you for the feedback!
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