Support Scanners WorkForce Series Epson WorkForce ES-300WR

How do I replace the product rollers?

  • Replace the scanner rollers when you see a replacement message displayed on your computer. Check the scanner roller counter to see when you need to replace the rollers.

    Note: The illustrations show the ES-300W/ES-300WR, but the instructions are the same for the ES-200.

    1. Turn off the scanner.
    2. Unplug the AC adapter.
    3. Disconnect any connected cables.
    4. Pull the edge of the scanner cover firmly at the arrow mark to open it.
    5. Press the pickup roller cover latch and pull up the cover to remove it.
    6. Slide the pickup roller to the right and lift up to remove it.
    7. To install the new pickup roller, align the notch on the roller unit and slide it to the left. Press down to secure the roller.
    8. Align the left edge of the pickup roller cover into the notches as shown and press it down until you hear it click into place.

      Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.

    9. Squeeze the tabs on the sides of the separation pad and pull up to remove it.
    10. To install a new separation pad, slide it into the groove as shown and push it in until you hear it click into place.
    11. Close the scanner cover. Press the edge of the scanner cover firmly at the arrow mark until the scanner cover clicks into place.
    12. Plug in the AC adapter and turn on the scanner.
    13. Reset the roller counter after replacing the rollers.
    Related tasks
    Checking the Scanner Roller Counter
    Resetting the Scanner Roller Counter
    Related references
    User Replaceable Epson Scanner Parts and Accessories
Published:  Jan 9, 2017 Was this helpful?​ Thank you for the feedback!
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