My original jammed in my product. What should I do?

• If an original has jammed inside the scanner, follow these steps:

  1. Turn off your scanner.
  2. Remove all originals from the input tray.
  3. Pull the edge of the scanner cover firmly at the arrow mark.
     
     
  4. Gently pull out any jammed originals from inside the scanner.
     
     
  5. Close the scanner cover.
  6. Carefully follow all loading instructions when you reload originals.
  Related tasks
  Cleaning Inside Your Scanner
  Related information
  Loading Originals