Support Scanners DS Series Epson DS-970

The scanner does not turn on or turns off unexpectedly. What should I do?

  • If the scanner does not turn on or if it turns off unexpectedly, try these solutions:

    • Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet.
    • You may need to adjust the Sleep Timer and Power Off Timer settings on the control panel.
    Related tasks
    Changing the Sleep Timer Settings
    Changing the Power Off Timer Settings
Published:  Feb 14, 2019 Was this helpful?​ Thank you for the feedback!
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