Support Scanners DS Series Epson DS-770 II

I see lines through all my scanned images. What should I do?

  • If a line of dots appears in all your scanned images, try these solutions:

    • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended.

      Do not spray glass cleaner directly on the scanner glass.

    • Make sure any interface cables are securely connected at both ends.
    • Remove any dust or dirt that may have adhered to your original.
    • Do not press with too much force on the original or the document cover.

    Keep the document cover closed to prevent dirt or dust from getting inside.

Published:  Dec 17, 2020 Was this helpful?​ Thank you for the feedback!
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