Home Support Scanners DS Series Epson DS-790WN

I see lines through all my scanned images. What should I do?

  • If spots or lines appear in all your scanned images, try the following solutions:

    • Clean the rollers and glass scanning surfaces inside your product using a genuine Epson cleaning kit or a soft, moist cloth.
    • Remove any dirt from your original.
    • Enable the Detect Glass Dirt setting in the Epson Scan 2 Utility. You can also enable Glass Dirt Detection on the product's control panel (Settings > Scanner Settings > Glass Dirt Detection > On).

      Note: If glass dirt detection does not work correctly, adjust the setting. If the glass dirt alert screen appears after cleaning the inside of the product, check the glass surface again (scratches on the glass may be detected as a glass dirt).

    Related tasks
    Cleaning Inside Your Product
Published:  Feb 21, 2022 Was this helpful?​ Thank you for the feedback!
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