I can't start Epson TWAIN. What should I do?

• Make sure the scanner's READY light is on. Check to make sure your cable is securely connected to both the scanner and computer. Try a different cable. Be sure to use an EPSON USB cable. For Macintosh, check the EPSON Scanner Selector. For Windows 98, check the Utility tab on the Perfection 1240U Properties window.