How can I stop my product from feeding multiple pages at the same time?

  • Make sure the paper you are using is not too thin (see paper specifications in the User's Guide on the CD-ROM supplied with the printer). If it is very humid the paper my have absorbed moisture and should be replaced with fresh dry paper. Remove the stack of paper and fan the edges to separate the sheets. Reload the paper, making sure the edge guides are snug against both sides of the paper, then press the Maintenance button to see if it feeds the paper correctly. If that doesn't help try different paper from a new package.
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