The product will not initialize. What should I do?

  • The printer may not be receiving any power. Turn the printer off. Remove the interface cable from the back of the printer, unplug the power cord, plug it back into the outlet, and try turning the power on again. If you still do not get power to the printer, try another outlet. Make sure the outlets you are connecting to are not controlled by a switch or timer and are able to operate other equipment.
Published:  Jul 20, 2012 Was this helpful?​ Thank you for the feedback!
Was this helpful?​
Please tell us why this was not helpful.​