My product won't feed paper. What should I do?

  • Power the printer on and press the Maintenance button to see if paper will load. If the paper doesn't load, make sure the paper isn't curled or creased, isn't loaded above the arrow on the left edge guide, and that the paper isn't jammed in the printer.

    If the Error light is on solid, reload the paper, making sure the paper edge guide is adjusted to fit the paper's width, and then press the Maintenance button again to see if the paper will now load.

    If the Error light is flashing, turn the printer off, reload the paper, turn the printer back on, and try pressing Maintenance again to see if the printer will now successfully load the paper.

    If the printer still will not load paper, power the printer off, remove the printer cable, and make sure all of the packing materials are removed. If the problem persists, the printer may need to be sent in for service and you should call Epson technical support for further assistance.
Published:  Jul 20, 2012 Was this helpful?​ Thank you for the feedback!
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