My product is printing blank pages from Windows or my Mac. What should I do?

  • Your printer may not be selected in your application or selected as the Windows default printer. Select your printer in your application or select it as the default Windows printer.

    Your document may have more pages than you think. Select Print Preview in your software application Print menu before printing. Then either select to print only the current page, or only those pages with text, or delete the extra pages in your document before printing.

    Your printer is not selected in the Macintosh Chooser. Select your printer in the Chooser.

    Paper settings in the printer software may be incorrect for your paper size. Check the paper size, orientation, printable area, and layout settings to make sure they're correct for your paper size.

    The print head nozzles may be clogged. Perform a nozzle check and clean the print head if necessary.
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