I can't print from a particular Windows application in color. What should I do?

  • Make sure the correct driver is selected and the color option is enabled in the printer driver. Try printing again. If the image comes out monochrome, print from a resident program within Windows, such as Paintbrush. If the results are successful from Paintbrush, contact the software manufacturer of the application for assistance. If the results are not successful, troubleshoot the pertinent areas within Windows, such as the video driver.
Published:  Jul 13, 2012 Was this helpful?​ Thank you for the feedback!
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