My printout has lines running through it. What should I do?

  • Make sure you're using a compatible paper type and the printable side of the paper is face up in the sheet feeder. Select your paper type in the printer driver menu and let the driver automatically set the print settings. (See Windows, Macintosh OS X, or Macintosh OS 8.6 to 9.x for more information). Make sure your ink cartridges are not outdated. They should be replaced six months after installing them in the printer to ensure the ink is fresh. If necessary, run the head cleaning utility and nozzle check.
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