The quality of my printed output is unacceptable. What should I do?

  • Check the following:
    • Verify that the printable side of the paper is face up. EPSON brand paper, which is designed for the EPSON Stylus C64 printer, delivers the best printed output.
    • Verify that printer driver settings are correct:
      • The Quality Type setting in the printer driver may be set incorrectly for your document. If the output is faint, make sure the Quality Type is not set to Draft.
      • Make sure the correct printer driver is selected for your printer model.
      • For more information see Windows, Macintosh OS X, or Macintosh OS 8.6 to 9.x.
    • Perform a nozzle check to make sure all colors are printing properly.
    • Make sure your ink cartridges are not outdated. They should be replaced six months after installing them in the printer to ensure the ink is fresh.
    • Try testing the printer with another computer and cable. This will eliminate the possibility of a defective printer cable or software problem.
    • Try replacing the ink cartridge and make sure you are using genuine EPSON ink cartridges.
    • using genuine EPSON ink cartridges.
    Was this helpful?​ Thank you for the feedback!
    Was this helpful?​
    Please tell us why this was not helpful.​