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I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?

    Do the following:
    • Make sure your EPSON Stylus CX5400 is turned on and securely connected to your computer or USB hub.
    • If your EPSON Stylus CX5400 is connected to a USB hub, make sure it's connected to a first tier hub. The first tier hub is the hub closest to the host computer when more than one hub is connected to the computer.
    • Check to make sure the scanner lock is unlocked.
    • Make sure you turn on the EPSON Stylus CX5400 before you turn on your computer.
    • Try restarting your computer.
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