My product is printing blank pages from Windows or my Mac. What should I do?

  • Try the following:
    • Make sure your printer is selected in the Print window (Windows) or in the Page Setup and Print windows (Mac OS X).
    • Make sure your document doesn't have more pages than you think. Select Print Preview from your application's File menu before printing. Then either select to print only the current page, or only those pages with text, or delete the extra pages in your document before printing.
    • Make sure the paper settings in the printer software are correct for your paper size. Check the paper size, orientation, printable area, and layout settings to make sure they're correct for your paper size.
    • If these suggestions don't help, the print head nozzles may be clogged. Run the printer's Auto Nozzle Check and Cleaning utility to solve the problem.
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