My product sounds as though it is printing, but nothing prints. What should I do?
PictureMate Pal won't operate properly if it's tilted or at an angle. Place it on a flat, stable surface that extends beyond the base in all directions.
Make sure the print head nozzles are not clogged. To clean the print head, see Cleaning the Print Head Directly From PictureMate Pal.
Make sure paper is not jammed and is loaded correctly, and make sure the handle is not resting on the paper.
Published: Sep 22, 2006 Was this helpful? Thank you for the feedback!