My printout contains garbled characters when I print from Windows or my Mac. What should I do?

  • Try the following:
    • Make sure the USB cable is a shielded “AB” cable not more then 6.5 feet (2 meters) long.
    • If you're using a switch box or USB hub with your Epson Stylus CX8400 Series, connect the printer directly to your computer.
    • Turn the Epson Stylus CX8400 Series off, check that the cables are securely connected, and turn it back on. Then try printing again.
Published:  Jul 24, 2007 Was this helpful​? Thank you for the feedback!
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