My printout has lines running through it. What should I do?

  • Try the following:
    • Print a nozzle check pattern. If there are gaps in the lines, clean the print head nozzles.
    • Select a higher Quality Option or Print Quality and turn off High Speed mode in the Windows or Mac OS X 10.5 or 10.3 and 10.4 printer software.
    • Make sure the paper type or media type setting matches the paper you loaded.
    • Make sure the printable side of the paper is loaded face up in the sheet feeder. It's usually brighter or whiter.
    • The ink cartridges may need replacing.
    • With Mac OS X 10.3 and 10.4 or Mac OS X 10.5 (in the Print Settings pop-up menu), try using Automatic mode.
    • Align the print head.
    • The printer won't operate properly if it's tilted or at an angle. Place it on a flat, stable surface that extends beyond the base in all directions.
Published:  Aug 20, 2008 Was this helpful​? Thank you for the feedback!
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