My product is printing blank pages from Windows or my Mac. What should I do?

  • Check the following:
    • Make sure the Artisan 50 Series is selected as your printer.
    • Make sure the print head nozzles are not clogged.
    • Make sure the printer software settings are appropriate for the paper size you're using.
    • The ink cartridges may be old or low on ink, and you may need to replace them.
    • The printer won't operate properly if it's tilted or at an angle. Place it on a flat, stable surface that extends beyond the printer base in all directions.
    • If you're using Windows, activate the Skip Blank Page setting.
      1. Right-click the printer icon in the lower right corner of your screen (taskbar) and select Printer Settings.
      2. Click the Maintenance tab.
      3. Click the Speed & Progress button, then click Skip Blank Page.
    • Try printing a different document to determine if the problem is limited to one document. If the problem is with one document, try recreating the document.
    • You may need to uninstall your printer software and then reinstall it (Windows or Macintosh).
Published:  May 5, 2009 Was this helpful​? Thank you for the feedback!
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