My printout contains garbled characters when I print from Windows or my Mac. What should I do?
Try the following:
- Make sure the USB cable is securely connected and meets the requirements. Then try printing again.
- If you're using a switch box or USB hub with your printer, connect the printer directly to your computer.
- Turn off the printer, check that the cables are securely connected, turn it back on, then try printing again.
- Make sure your printer is selected as the active printer in your printing program.
Published: May 5, 2009 Was this helpful? Thank you for the feedback!