My product is printing blank pages from Windows or my Mac. What should I do?
Check the following:
- Make sure the print head nozzles are not clogged.
- Make sure your printer is selected as the active printer in your printing program.
- Make sure the printer software settings are appropriate for the paper size you're using.
- If you're using Windows, activate the Skip Blank Page setting:
- Right-click the printer icon in the lower right corner of your screen (taskbar) and select Printer Settings.
- Click the Maintenance tab.
- Click the Speed & Progress button, then select Skip Blank Page.
- Try printing a different document to determine if the problem is limited to one document. If it is, try recreating the document (with copy and paste, for example).
- If you're using a USB connection you may need to uninstall the printer software (Windows or Macintosh), then reinstall the printer software (Windows or Macintosh).
Published: Jun 10, 2009 Was this helpful? Thank you for the feedback!