I upgraded my system software to OS X 10.6.x. Now the duplexer option is no longer available in my product software. What should I do?
Try the following:
- Turn off the printer.
- From the Apple menu, select System Preferences.
- Click Print & Fax.
- If necessary, click once on your printer's name in the Printer list. (You don't need to do this if only one printer driver is installed).
- Click the button to remove the printer from the Printers list, then click OK.
- Turn on the printer. Your Mac will add the printer automatically and the duplexer option will now be available in the printer software.
Published: Oct 5, 2009 Was this helpful? Thank you for the feedback!