The printout is faint or has gaps. What should I do?

  • Check the following:
    • The print head may need cleaning, see Checking and Cleaning the Print Head for instructions.
    • The photo cartridge may be old or low on ink. See Replace Print Pack.
    • Make sure your paper isn't damaged, old, dirty, or loaded face-down. If it is, load new paper with the glossy or whiter side up.
Published:  Dec 21, 2009 Was this helpful​? Thank you for the feedback!
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