My printout is blurry or smeared. What should I do?

  • Check the following:
    • If your paper is damp or curled, load new paper.
    • Use PictureMate photo paper to ensure proper saturation, absorption of ink, and quality.
    • Make sure the glossy or whiter side of the paper is face-up.
    • The print head may need cleaning or aligning.
    • You may need to clean inside PictureMate; see Cleaning Inside PictureMate for instructions.
    • Remove each photo from the output tray after printing. Let each photo sit for a minute before handling it.
Published:  Nov 5, 2009 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address