My printout contains garbled characters when I print from Windows or my Mac. What should I do?

  • Try the following:
    • Make sure the USB cable is securely connected and meets the system requirements. Then try printing again.
    • Make sure your printer is set as the active printer in your printing program.
    • If you're using a switch box or USB hub with your printer, connect the printer directly to your computer.
    • Turn the printer off, check that the cables are securely connected, and turn it back on. Then try printing again.
Published:  Dec 1, 2010 Was this helpful?​ Thank you for the feedback!
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