I see an ink recognition message after inserting the ink cartridges provided with my product. What should I do?

  • The inks may not be seated properly, Epson recommends reseating the ink cartridges.

    Do the following:
    • Press the OK button.
    • Open the scanner unit.
    • Remove all the ink cartridges. (Squeeze the tab on each cartridge and lift the cartridge up to remove it.)
    • Note: Make sure you have removed the yellow tape from the bottom of each ink cartridge.
    • Insert the ink cartridges and push down each ink cartridge until it clicks into place. (If a cartridge is properly seated already, you may not hear a click.)
    • Close the scanner unit.
    • Press the OK button. The printer will start charging the inks.
Published:  Mar 13, 2012 Was this helpful​? Thank you for the feedback!
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