Nothing prints when I use the PCL or PostScript printer software. What should I do?

  • Try these solutions:
    • Make sure your product is turned on and properly connected.
    • Check your product's control panel for flashing status lights. The PCL and PostScript printing software will not display any error messages on your computer screen if a printing error occurs.
    • Make sure your product is selected as the printer in your printing program.
    Related references
    Selecting the Product - PCL Printer Software - Windows
    Printer Light Status
Published:  Mar 27, 2012 Was this helpful​? Thank you for the feedback!
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